Personal Lines Account Manager (New England Platform)

Acrisure; Montpelier (VT); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Personal Lines Account Manager to join its dynamic team. In this role, you will be the primary point of contact for clients, ensuring their needs are met through effective service and communication. You will develop coverage strategies, manage account transactions, and support claims, all while maintaining a keen understanding of industry trends and underwriting requirements. This is an excellent opportunity for someone looking to grow in the insurance field, offering competitive compensation and a supportive work environment focused on professional development.

Benefits

Competitive Compensation

Industry Leading Healthcare

Savings and Investments

Charitable Giving Programs

Opportunities for Growth

Parental Leave

Generous Time Away

Qualifications

• Active Property & Casualty License required.
• Minimum of 2 years experience in personal lines.

Responsibilities

• Service accounts, including transactions like quotes and policy issues.
• Develop coverage strategies and respond to client inquiries.

Skills

Organizational Skills

Verbal Communication

Written Communication

Mathematical Skills

Reasoning Skills

Education

High School Diploma

Associate Degree

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Applied Systems / EPIC

Job description

Personal Lines Account Manager (New England Platform)

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Personal Lines Account Manager (New England Platform)

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Job Summary:

Account Managers perform more routine responsibilities and are primary points of contact for clients they oversee. Account Managers are individual contributors, they develop coverage strategies and plan with occasional guidance or direct supervision.

Responsibilities:

• Perform daily service on assigned task by Producers and/or Account Executives with the agency’s written procedures including, but not limited to:
• Service accounts, including account transactions such as quote and issue policies, ID cards, proposal endorsements, certificates, claims, renewals, follow-up, and correspondence.
• Respond to client inquiries, incoming mail, and company request needs on a timely basis.
• Develops coverage strategies and plans as necessary.
• Insurance marketing and sales.
• Collect renewal data on assigned accounts.
• Claims support.
• Review new/renewal policies and endorsements to insure items were received as ordered.
• Maintain accuracy of client data in agency management system (Applied Systems / EPIC)
• Document all activities in agency management system (Applied Systems / EPIC)
• Understand and utilize upload, download and interface technology.
• Assist other departments in securing and/or providing information necessary to issue appropriate polices in their department for which we have a mutual client.
• Keeping Producers informed of all important activities on their accounts including being sensitive to potential problems and informing management.
• Keep current with industry trends including participation in educational seminars and classes for improvement of insurance/sales skills and license compliance.
• Maintain knowledge of current underwriting requirements of contracted insurance carriers
• Maintain knowledge of policy provisions and any changes in these provisions
• Complete other functions and assignments as assigned including back-up duties.
  
  

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

• Active Property & Casualty License Required.
• Strong organizational skills- ability to discern priority and initiative.
• Computer skills, specifically Microsoft Word, Outlook and Excel
• Excellent verbal and written communication skills as well as strong interpersonal skills
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages.
• Reasoning Skills: Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form.
• Applied Systems / EPIC experience a plus.
• Knows and applies principles of insurance to everyday situations.
  
  

Education/Experience:

• High School diploma required, Associate Degree or higher preferred.
• Minimum of 2 years of experience in personal lines.
• CPCU or special training course completion a plus.
  
  

Benefits & Perks:

• Competitive Compensation
• Industry Leading Healthcare
• Savings and Investments
• Charitable Giving Programs
• Opportunities for Growth
• Parental Leave
• Generous time away
  
  

Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Insurance

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