Personal Lines Account Manager

Horan Securities, Inc.; Spokane (WA); Remote; Full time

Job summary

An established industry player is seeking an Account Manager to join their Personal Lines Insurance team. This role involves managing client relationships and ensuring a smooth renewal process for insurance accounts. The ideal candidate will have a strong background in customer service, excellent communication skills, and experience in account management. With a commitment to employee growth, this company offers a supportive work environment that values integrity and fosters professional development. If you are looking for a progressive workplace where you can make a difference, this opportunity is perfect for you.

Benefits

401k Plan with Company Match

Paid Parental Leave

Medical, Dental, and Vision Options

Wellness Program

Paid Vacation and Holidays

Flexible Work Schedule

Dress for Your Day Policy

Qualifications

• At least 3 years of personal insurance account management experience.
• Strong knowledge of Microsoft Office applications.

Responsibilities

• Service day-to-day needs of insureds and manage client renewals.
• Assist in claim conflicts and solicit referrals.

Skills

Customer Service

Verbal Communication

Written Communication

Account Management

Problem Solving

Education

High School Diploma or Equivalent

Tools

EPIC

Microsoft Office

Job description

** 100% Remote **

** Must reside in the Alaska, Pacific, or Mountain Time Zones and be willing to work Alaska or Pacific Time Zone hours **

About HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected— through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Why choose HUB?

Throughout our network of more than 600 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

• are seeking a progressive work environment at a rapidly growing organization
• have a desire to help others protect their future
• have an entrepreneurial spirit and are challenged by the opportunity to grow the business
• are focused on learning and development to enhance your industry knowledge and expertise
• are a self-starter willing to invest time and energy to learn the technical aspects of our business
• believe in integrity and building success by developing relationships with others

Here’s where you come in:

We are currently seeking an Account Manager to join our growing Personal Lines Insurance team. You’ll be servicing the day-to-day needs of our insureds and managing the executions of all aspects of the client renewal. Other tasks include assisting in claim conflicts, soliciting referrals, providing a full account review at renewal and insured info in our agency management system (EPIC).

You’re great at:

Ideally, you’ll be well versed in customer service, with excellent verbal and written communications. You should also have at least 3 years personal insurance account management experience and if you have worked with EPIC before that is a plus. Working with Microsoft Office products is a daily occurrence and strong knowledge in these applications will help.

Here’s what we can offer:

At HUB, we believe in giving our employees the room and space they need to do their job. We believe in paying a fair wage with bonus opportunities and offering great benefits like:

• 401k plan where the Company matches 50% of the first 6% you contribute
• Paid parental leave
• Medical, dental, and vision options
• Robust wellness program
• Paid vacation, paid holidays, floating holidays and more!

The expected salary range for this position is $25.00 to $33.00 per hour will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.

We offer a large selection of benefits that are customizable to fit your personal needs – a portfolio of both comprehensive and affordable choices.

Our work environment encourages critical and independent thinking, problem-solving and project management. We trust our employees to make good decisions for our clients and we give them the space to do that. Our work atmosphere is comfortable and offers a “dress for your day” policy as well as a flexible work schedule.

Like us so far?

Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today!

#LI-AJ1

Department

Account Management & Service

Required Experience:

2-5 years of relevant experience

Required Travel:

Negligible

Required Education:

High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.