Personal Financial Counselor, Assignment Ready Counselor, Delaware

Magellan Health; New Castle (DE); On-site; USD 58,440 - 93,500; Full time

Job summary

Magellan Health seeks a Personal Financial Counselor to provide coverage in short-term, surge and on-demand situations at military installations in Delaware. Responsibilities include one-on-one counseling, education, and referrals to resources, working with commanders and staff to keep services within scope.

The role supports service members and families through budgeting, classes, and remote or virtual counseling as needed, with DoD protocols and required certifications (AFC/CFP/ChFC).

Qualifications

• Bachelor's degree required; associate degree +4 years is acceptable.
• 3+ years of financial counseling experience.
• U.S. citizenship and fluent English; bilingual English/Spanish if required by contract.
• Ability to obtain a Tier 2 investigation and pass OCI process.
• Certification: AFC, CFP, or ChFC.

Responsibilities

• Provides personal financial counseling and management services to service members and families.
• Assists in establishing spending plans for extended absences.
• Develops and distributes informational financial materials.
• Coordinates and provides PFM classes/workshops across military lifecycle.
• Responds to requests for age-appropriate classes or seminars.
• Utilizes virtual counseling and secure online communications as allowed.
• Manages DoD protocol and communicates with leadership.
• Participates in training and contract activities.
• All other duties as assigned.

Skills

Fluent English

Bilingual English/Spanish

Financial counseling

Education

Bachelor's degree

Associate degree + 4 years experience

High school diploma + 6 years experience

Job description

This position will provide coverage in short-term, surge and on-demand situations resulting from the Military needs such as a post-deployment event or to cover an existing assignment for counselors who are absent. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation.

Responsibilities

• Provides personal financial counseling and management services directly to service members and their families.
• Assists service members in establishing a spending plan for extended absences.
• Develops and makes available informational financial materials to service members and families.
• Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34.
• Responds to requests for age-appropriate classes or seminars.
• Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program office.
• Manages duty to warn situations according to Department of Defense (DoD) protocol.
• Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.
• Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate.
• All other duties as assigned.

Qualifications

• Bachelor's degree required.
• May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree.
• May consider applicants with a high school diploma plus 6 years' experience in lieu of a bachelor's degree.
• 3+ years of financial counseling experience.
• Must be a U.S. citizen and speak fluent English.
• If required by the contract, must be bilingual in English and Spanish.
• Be able to obtain a favorably adjudicated Tier 2 investigation.
• Must be able to pass the Congressionally Mandated Disclosures for Organizational Conflicts of Interest (OCI) process.
• Must have one of the following certifications: Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC).

General Job Information

• Title: Personal Financial Counselor, Assignment Ready Counselor, Delaware
• Grade: 24
• Work Experience - Required: Financial Counseling
• Education - Required: A Combination of Education and Work Experience May Be Considered., Bachelor's
• License and Certifications - Required: AFC - Accredited Financial Counselor, CFP - Certified Financial Planner, ChFC - Chartered Financial Consultant, DL - Driver License, Valid In State, Other
• Salary Minimum: $58,440
• Salary Maximum: $93,500

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.