Personal Closing Specialists

Transnationtitle; Clinton Charter Township (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Sick time

Birthday day off

Job summary

Transnation Title Agency is seeking a Personal Closing Specialist to join our Clinton Township office. You will process title and escrow orders, coordinate documentation, and support the closing process for real estate transactions where title insurance is provided.

You will work closely with customers, lenders, real estate professionals, and internal teams to ensure transactions are completed accurately and on time, while maintaining confidentiality and professionalism.

Qualifications

• High school diploma required.
• Minimum 2 years in title insurance, escrow, mortgage, banking, or real estate preferred but not required.
• Strong attention to detail and ability to manage multiple transactions and deadlines.
• Excellent verbal and written communication and customer service skills.

Responsibilities

• Order and file processing: place title and escrow orders into the production system.
• Process escrow files and assist in preparing files for closing.
• Review title commitments, closing protection letters, wire instructions and supporting documents for accuracy and timeliness.
• Coordinate closing dates and times with buyers, sellers, lenders, agents, and others involved.
• Provide proactive, professional communication throughout the transaction process.
• Maintain confidentiality of customer, employee, and company information.
• Travel to conduct closings and in-office presence as needed.

Skills

Strong communication

Attention to detail

Deadline management

Teamwork

Independent work

Confidential information handling

Customer service

Education

High school diploma

Michigan Residential Producer License preferred

Notary Public preferred

Tools

Microsoft Office

Job description

Transnation Title Agency is looking for a Personal Closing Specialists to join our Clinton Township Officer. This person will be responsible for processing title and escrow orders, coordinating transaction documentation, and supporting the closing process for real estate transactions where title insurance is provided.

This role works closely with customers, lenders, real estate professionals, and internal teams to help ensure transactions are completed accurately and on time.

What You Will Do

Order and File Processing

• Obtain and review information necessary to place title and escrow orders into the production system.
• Process escrow files and assist in preparing files for closing.
• Ensure title commitments, closing protection letters, wire instructions, and supporting documents are completed and delivered in a timely manner.
• Review surveys, legal descriptions, purchase agreements, and related documents for accuracy and completeness.
• Track file activity and maintain accurate documentation within the electronic filing system.

Customer Service and Communication

• Provide proactive and professional communication throughout the transaction process.
• Coordinate closing dates and times with buyers, sellers, lenders, agents, and other parties involved.
• Respond to customer emails and phone calls while delivering excellent customer service.
• Communicate customer concerns or potential business opportunities to the sales team.

Administrative Support

• Perform general office and administrative duties as assigned by management.
• Maintain confidentiality of customer, employee, and company information.
• Support a collaborative and team oriented work environment.

Skills We Are Looking For

• Strong verbal and written communication skills.
• Ability to manage both positive and challenging situations.
• Strong attention to detail with the ability to manage multiple transactions and deadlines
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Dependable with regular and predictable attendance.
• Ability to work independently and as part of a team.
• Sound judgment and ability to handle confidential information responsibly
• Working knowledge of RESPA, federal, and state regulations related to title and escrow transactions is preferred. But not required

Computer Skills

• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Comfortable working within multiple software systems and document management platforms.
• Ability to learn new technology and troubleshoot basic technical issues.

Education and Experience

• High school diploma required.
• Minimum of 2 years of experience within the title insurance, escrow, mortgage, banking, or real estate industry is preferred but not required.

Licenses

• Michigan Residential Producer License preferred or ability to obtain.
• Notary Public preferred or ability to obtain.
• Valid driver's license and reliable transportation required.

Work Environment

This is a fast-paced, detail-oriented role that requires strong organization and the ability to meet deadlines. The position may require travel to conduct closings and in-office presences based on business needs.

Why Join Us.

We are looking for someone who values accuracy, professionalism, and teamwork. In return, we offer the opportunity to be part of a team that plays an important role in helping real estate transactions close smoothly and successfully.

• We offer a comprehensive benefit package, paid time off, 401(k) match, Sick time, and a paid day off to celebrate your Birthday.