Personal Closing Specialists

Transnation Title Agency; Clinton Charter Township (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

401(k) match

Sick time

Birthday leave

Job summary

Transnation Title Agency is seeking a Personal Closing Specialist to join our Clinton Township office. You will process title and escrow orders, coordinate transaction documentation, and support the closing process for real estate transactions where title insurance is provided.

You will work with customers, lenders, and real estate professionals to ensure accuracy and timeliness. The role emphasizes attention to detail, ability to handle multiple transactions, and strong communication.

Qualifications

• High school diploma required.
• Minimum of 2 years of experience in title insurance, escrow, mortgage, banking, or real estate preferred but not required.
• Strong attention to detail with ability to manage multiple transactions and deadlines.
• Excellent verbal and written communication, and customer service skills.

Responsibilities

• Order and file processing: obtain and review information to place title and escrow orders; process escrow files; ensure title commitments and related documents are completed and delivered timely; review surveys, legal descriptions, and purchase agreements; track file activity.
• Customer service and communication: provide proactive and professional communication; coordinate closing dates with buyers, sellers, lenders, agents; respond to emails and calls; communicate concerns or opportunities to sales team.
• Administrative support: perform general office duties; maintain confidentiality; support a collaborative, team-oriented environment.

Skills

Communication skills

Attention to detail

Multitasking

Teamwork

Customer service

Discretion with confidential info

Education

High school diploma

Tools

Microsoft Office

Outlook

Excel

Job description

Transnation Title Agency is looking for a Personal Closing Specialists to join our Clinton Township Officer. This person will be responsible for processing title and escrow orders, coordinating transaction documentation, and supporting the closing process for real estate transactions where title insurance is provided. This role works closely with customers, lenders, real estate professionals, and internal teams to help ensure transactions are completed accurately and on time.

What You Will Do

Order and File Processing

• Obtain and review information necessary to place title and escrow orders into the production system.
• Process escrow files and assist in preparing files for closing.
• Ensure title commitments, closing protection letters, wire instructions, and supporting documents are completed and delivered in a timely manner.
• Review surveys, legal descriptions, purchase agreements, and related documents for accuracy and completeness.
• Track file activity and maintain accurate documentation within the electronic filing system.

Customer Service and Communication

• Provide proactive and professional communication throughout the transaction process.
• Coordinate closing dates and times with buyers, sellers, lenders, agents, and other parties involved.
• Respond to customer emails and phone calls while delivering excellent customer service.
• Communicate customer concerns or potential business opportunities to the sales team.

Administrative Support

• Perform general office and administrative duties as assigned by management.
• Maintain confidentiality of customer, employee, and company information.
• Support a collaborative and team oriented work environment.

Skills We Are Looking For

• Strong verbal and written communication skills.
• Ability to manage both positive and challenging situations.
• Strong attention to detail with the ability to manage multiple transactions and deadlines
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Dependable with regular and predictable attendance.
• Ability to work independently and as part of a team.
• Sound judgment and ability to handle confidential information responsibly
• Working knowledge of RESPA, federal, and state regulations related to title and escrow transactions is preferred. But not required

Computer Skills

• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Comfortable working within multiple software systems and document management platforms.
• Ability to learn new technology and troubleshoot basic technical issues.

Education And Experience

• High school diploma required.
• Minimum of 2 years of experience within the title insurance, escrow, mortgage, banking, or real estate industry is preferred but not required.

An equivalent combination of education, training, certifications, and relevant work experience may be considered based on the needs of the position and applicable requirements

Licenses

• Michigan Residential Producer License preferred or ability to obtain.
• Notary Public preferred or ability to obtain.
• Valid driver's license and reliable transportation required.

Work Environment

This is a fast-paced, detail-oriented role that requires strong organization and the ability to meet deadlines. The position may require travel to conduct closings and in-office presences based on business needs.

Why Join Us

We are looking for someone who values accuracy, professionalism, and teamwork. In return, we offer the opportunity to be part of a team that plays an important role in helping real estate transactions close smoothly and successfully.

• We offer a comprehensive benefit package, paid time off, 401(k) match, Sick time, and a paid day off to celebrate your Birthday.