Personal Chef & Butcher Sales Associate

Wild Fork Foods; Thousand Oaks (CA); Presencial; USD 23.000 - 32.000; Tempo integral

Benefícios oferecidos por esta vaga

Monthly Bonus Plan

401(k) and Company Match

PTO: Vacation, Sick, Birthday PTO

Culinary Perks: Training, Product Give

Mentorship Program

Discounts

Resumo da vaga

Wild Fork Foods Retail Sales Associate in Thousand Oaks, CA delivers a warm, expert shopping experience with product knowledge, meal inspiration, and friendly service while supporting replenishment, inventory, and store readiness.

You will work in freezer environments, handle cash, and participate in opening/closing routines, contributing to a fast-paced, guest-focused store culture with growth opportunities.

Qualificações

• 1 year of retail, grocery, hospitality, or food experience required.
• Strong customer service skills with enthusiasm for food and culinary exploration.
• Ability to work in fast-paced environments and manage multiple tasks.
• Comfortable working in extremely cold temperatures.
• Ability to lift up to 50 lbs and stand/walk 8-10 hours.
• Flexible scheduling (mornings, evenings, weekends, holidays).
• Basic math skills for cash handling; POS experience a plus.

Responsabilidades

• Deliver a warm, engaging "personal chef & friendly butcher" shopping experience.
• Provide recommendations, cooking tips, recipes, and product insights based on customer needs.
• Demonstrate understanding of daily sales goals, promotions, and store priorities, and apply that knowledge through effective customer interaction and selling behaviors.
• Drive sales by engaging customers, building baskets, and suggesting product pairings.
• Support Wild Fork’s service standards to ensure customers feel welcomed, valued, and inspired to return.
• Leverage product knowledge to confidently recommend solutions, build basket size, and deliver a personalized, engaging customer experience.
• Stock, rotate, and merchandise products to ensure a full, fresh, and visually compelling store.
• Complete FIFO rotation and maintain accurate labeling and pricing.
• Keep the store clean, organized, and customer-ready at all times.
• Support planogram changes, promotional sets, and daily recovery routines.
• Assist with receiving and processing deliveries with care and accuracy.
• Maintain back-stock organization and communicate low stock or product issues promptly.
• Follow shrink-prevention practices and report concerns to leadership.
• Confidently work in cold temperatures (walk-in freezer) to pull products, organize stock, and execute counts.
• Adhere to food safety, sanitation, and freezer safety guidelines.
• Operate the POS with accuracy; process transactions, returns, and exchanges.
• Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, store walkthroughs for readiness and safety.
• Follow all cash handling SOPs with precision and integrity.
• Work closely with Team Leaders to execute daily priorities and meet store goals.
• Participate in training, product knowledge sessions, and new processes.
• Actively participate in ongoing training and development to strengthen product expertise, selling capability and consistency in execution.
• Support a positive, inclusive team culture where everyone feels valued.

Conhecimentos

Customer service

Food enthusiasm

Multi-tasking

Cold environment work

Cash handling

Ferramentas

POS system

Descrição da vaga

Retail Sales Associate
Role Purpose
As a Retail Sales Associate, you create an exceptional experience for every guest by delivering Wild Fork’s
service philosophy of personal chef and friendly butcher. You engage customers with expert product
knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and
store readiness.
You play a vital role in maintaining a clean, well-stocked, easy-to-shop store and confidently perform essential
operational routines — including working in freezer environments, handling cash, and supporting opening and
closing duties — even when leadership is not present.
You bring our values to life every day: Determination, Simplicity, Availability, Humility, Sincerity, Discipline,
Ownership.
Position Type: Full-time + Part-time
Starting Wage: $20.00 per hour + Bonus Potential
Core Responsibilities:
1. Customer Experience & Selling
• Deliver a warm, engaging “personal chef & friendly butcher” shopping experience.
• Provide recommendations, cooking tips, recipes, and product insights based on customer needs.
• Demonstrate understanding of daily sales goals, promotions, and store priorities, and apply that
knowledge through effective customer interaction and selling behaviors.
• Drive sales by engaging customers, building baskets, and suggesting product pairings.
• Support Wild Fork’s service standards to ensure customers feel welcomed, valued, and inspired to
return.
• Leverage product knowledge to confidently recommend solutions, build basket size, and deliver a
personalized, engaging customer experience.
2. Replenishment, Merchandising & Store Readiness
• Stock, rotate, and merchandise products to ensure a full, fresh, and visually compelling store.
• Complete FIFO rotation and maintain accurate labeling and pricing.
• Keep the store clean, organized, and customer-ready at all times.
• Support planogram changes, promotional sets, and daily recovery routines.
3. Inventory Support
• Assist with receiving and processing deliveries with care and accuracy.
• Maintain back-stock organization and communicate low stock or product issues promptly.
• Follow shrink-prevention practices and report concerns to leadership.
4. Freezer & Cold Environment Work
• Confidently work in cold temperatures (walk-in freezer) to pull products, organize stock, and execute
counts.
• Adhere to food safety, sanitation, and freezer safety guidelines.
5. Cash Handling & Opening/Closing Routines
• Operate the POS with accuracy; process transactions, returns, and exchanges.
• Perform opening and closing duties when leadership is not present, including register counts, cash
pulls, safe drops, store walkthroughs for readiness and safety
• Follow all cash handling SOPs with precision and integrity.
6. Team Collaboration & Support
• Work closely with Team Leaders to execute daily priorities and meet store goals.
• Participate in training, product knowledge sessions, and new processes.
• Actively participate in ongoing training and development to strengthen product expertise, selling
capability and consistency in execution.
• Support a positive, inclusive team culture where everyone feels valued.
Qualifications:
• 1 year of retail, grocery, hospitality, or food experience required.
• Strong customer service skills with enthusiasm for food and culinary exploration.
• Ability to work in fast-paced environments and manage multiple tasks.
• Comfortable working in extremely cold temperatures.
• Ability to lift up to 50 lbs and stand/walk 8–10 hours.
• Flexible scheduling (mornings, evenings, weekends, holidays).
• Basic math skills for cash handling; POS experience a plus.
Values & Behaviors:
We look for Sales Associates who:
• Show determination and urgency in serving customers.
• Engage with humility, sincerity, and pride in the Wild Fork brand.
• Demonstrate discipline and ownership in every task.
• Work respectfully as part of a team.
• Stay curious about products, cooking, and customer needs.
Benefits:
• Medical, Dental, & Vision Insurance
• Health Reimbursement Account, Flexible Spending Accounts, Behavioral Health Matters Program, Live
Health Online (Virtual Care)
• Monthly Bonus Plan
• 401(k) and Company Match
• PTO: Vacation, Sick, Birthday PTO
• Culinary Perks: Culinary Training, Chew on This – Monthly Product Giveaway, Wild Chef – Monthly
Allowance to Shop in Store
• Ongoing Development: Mentorship Program, Better Futures Program (free community college)
• Optional Perks: Fin Fit – Financial Resources, Discounts (cars, cell phones, services & more), Employee
Referral Bonus Program
EOE, including disability/vets