Personal Care Attendant Supervisor

Innovative Integrated Health, Inc.; Stockton (CA); Sur place; USD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

401(k)

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid sick time

Paid time off

Referral program

Retirement plan

Vision insurance

Résumé du poste

Innovative Integrated Health, Inc. is seeking a Personal Care Attendant (PCA) Supervisor to lead the PCA team delivering ADL/IADL services within the PACE program.

You will supervise, train, and evaluate PCAs, ensuring high-quality, compliant care for frail or elderly participants in home and center settings. Applicants should have at least one year of experience with seniors and three years of supervisory experience, CPR certification, and an associate degree or equivalent.

Qualifications

• Minimum of one year of experience working with a frail or elderly population.
• Minimum of three years of supervisory experience.
• CPR certification.
• Associate degree or equivalent years of relevant work experience.

Responsabilités

• Lead and supervise PCAs delivering ADL/IADL services.
• Manage PCA schedules, training, and evaluations.
• Visit participant homes to evaluate PCA performance.
• Collaborate with the IDT to plan care for PACE participants.
• Maintain communication with families and coordinate coverage.
• Support CMS guidelines compliance and quality improvement.
• Participate in care planning and IDT meetings.
• Promote confidentiality and professional conduct.

Connaissances

Planning and supervision

Supervisory skills

Organization

Communication skills

MS Office

Formation

High school diploma

Associate degree

CPR certification

Description du poste

Who We Are

PACE by IIH is empowering senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support. Through an interdisciplinary and participant-centered model of care, PACE by IIH is committed to improving quality of life, promoting independence, and providing compassionate support tailored to the unique needs of each participant. Our team works collaboratively to deliver innovative, community-based healthcare solutions that allow seniors to remain safely and comfortably in their homes while receiving the care and services they need to thrive.

• 401(k)
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Who We Are

PACE by IIH is empowering senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support. Through an interdisciplinary and participant-centered model of care, PACE by IIH is committed to improving quality of life, promoting independence, and providing compassionate support tailored to the unique needs of each participant. Our team works collaboratively to deliver innovative, community-based healthcare solutions that allow seniors to remain safely and comfortably in their homes while receiving the care and services they need to thrive.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Job Summary

The Personal Care Attendant (PCA) Supervisor is responsible for providing leadership, supervision, and direction to the Personal Care Attendants (PCA's) that provide Activities of Daily Living and Instrumental Activities of Daily Living (ADL/IADL) services of Innovative Integrated Health participants (PTPs)

Essential Job Functions

• Collaborates with the Center Manager and/or Personal Care Attendant (PCA) Manager to create and modify discipline specific and quality standards for care, ensuring that standards bear alignment with best practices, PACE policies and procedures, and the Centers of Medicare and Medicaid (CMS) guidelines.
• Managing schedules, training, and evaluations for the PCA's.
• Visits participant homes to evaluate PCA performance, while providing training and guidance to PCA's to develop and facilitate PCA orientation.
• Collaborates with interdisciplinary team (IDT) to create a plan of care for PACE participants.
• Assists with the creation of measurable PCA care plan goals and documents interventions and evaluation outcomes.
• Participates as PCA representative at Care Planning meetings and at IDT meetings when participant's PCA or other caregivers are not able to attend.
• Maintains communication with PTP's family and caregivers to ensure that PTP needs are acknowledged and reported accurately to the IDT.
• Submits PCA appraisal and service delivery reports to Center Manager while assisting with expedient corrective action and or referrals.
• Assists with the requisition and placement of PCAs for participants.
• Takes calls from PTP and PCA when PCA schedule changes occur and works to coordinate alternative coverage as needed.
• Promotes community-based health action.
• Collaborates with all departments to make decisions appropriate to support the mission of Innovative Integrated Health.
• Promotes a positive culture of accountability in meeting established agency goals of providing quality participant care through appropriate utilization of staff.
• Maintain confidentiality regarding participant, staff, contractor, and organizational information.
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.
• Adhere to and support the center's practices, procedures, and policies including assigned break times and attendance.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in schedule of hours worked.
• May require use of personal vehicle.

Job Specific Duties

• Able to demonstrate strong organizational and supervisory skills.
• Strong verbal, written, and presentation skills.
• Ability to perform and prioritize multiple functions and tasks.
• Ability to deal with ongoing change.
• Performs monthly, quarterly and annual evaluations of Personal Care Attendants, including on-site visits for observation and evaluation of care delivery.
• Promotes inter-agency and intra-agency communication to assure appropriate participant care.
• Enforces Homecare services in compliance with Innovative Integrated Health philosophy, policies and procedures; in accordance with Federal and State licensing laws and regulations.
• Maintains current knowledge through attendance at in-services and continuing education programs.
• Assists in the implementation and oversight of Innovative Integrated Health Homecare performance improvement plan.
• Maintains respectful and professional conduct in the participant's home and at PACE site.
• Follows and abides by Innovative Integrated Health policies and produces as established.
• Perform PCA duties as needed or assigned.

Qualifications

Knowledge, Skills, and Abilities

• Excellent planning and supervision abilities.
• Ability to work effectively and harmoniously with staff, elderly, public and private agencies, governmental officials, providers of services, and peers.
• Energetic, well organized, dependable, flexible, and resourceful.
• Effective oral and written communication skills.
• Working knowledge of Microsoft Office Applications: Word, Excel and PowerPoint.

Working Conditions and Physical Demands

• Ability to access all areas of the center throughout the workday.
• Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.
• Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.
• Ability to communicate verbally with an excellent comprehension of the English language.

Experience

• Minimum of one (1) year of documented experience working with a frail or elderly population.
• Minimum of three (3) years of supervisory experience.

Education and Certification

• High School Graduate or completion of a GED program required.
• Associate degree or equivalent years of relevant work experience required.
• CPR certification
• Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact
• Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment.

Core Values

• CARE is central to what we do, prioritizing the well-being, dignity, and independence of our senior participants.
• COMPASSION in every interaction, ensuring kindness, empathy, and understanding guide our care.
• CULTURE that reflects the diverse backgrounds of those we serve and fosters a workplace where every team member feels supported, valued, and empowered to grow.
• COMMUNITY that fosters connection, belonging, and support for participants and their families.
• COMMITMENT to quality improvement, innovation, and delivering healthier outcomes.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.