Personal Banking & Solutions Advisor

Bank of America; Cathedral City (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Job summary

Bank of America is hiring for a Customer Service / Teller role in California. You will engage clients in the lobby, educate them on self-service resources, and accurately process cash transactions.

The position requires strong relationship-building, effective communication, and adherence to laws and bank policies. The role supports in-office operations across multiple CA locations and offers a 40-hour work week with potential flexibility based on business needs.

Qualifications

• Demonstrates enthusiasm, motivation, and results focus for clients
• Builds relationships and communicates clearly with clients
• Educates clients on self-service banking options and digital tools
• Adheres to laws, guidelines, and bank policies in daily tasks

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Customer focus

Communication

Problem solving

Time management

Team collaboration

Self-starter

Education

High School Diploma or GED

Bachelor's degree (preferred)

Job description

Bank of America is hiring for a Customer Service / Teller role in California. You will engage clients in the lobby, educate them on self-service resources, and accurately process cash transactions.

The position requires strong relationship-building, effective communication, and adherence to laws and bank policies. The role supports in-office operations across multiple CA locations and offers a 40-hour work week with potential flexibility based on business needs.