Personal Banking Associate-Floating Teller

Countybank; Greenville (SC); On-site; USD 30,000 - 42,000; Full time

Job summary

Countybank is seeking a self-motivated Personal Banking Associate to serve new and existing customers at our Upstate financial centers, primarily Greenville and Greer. You will process routine teller and desk transactions accurately and efficiently under guidance, while delivering financial solutions that meet customer needs.

This full-time role emphasizes service excellence, compliance with bank policies, and a culture that values community involvement and associate growth.

Qualifications

• 1 year+ customer service and sales experience, including handling cash.
• Effective interpersonal and communication skills.
• Proficient in computer navigation and basic software use.

Responsibilities

• Perform transactions accurately and in a timely manner.
• Proactively support bank initiatives and referrals.
• Identify opportunities to make quality referrals to teammates and partners by understanding customer needs.
• Treat customers with respect and put people first.
• Adhere to regulations, compliance, and bank policies.

Skills

Customer service

Sales experience

Interpersonal skills

Cash handling

Bilingual (a plus)

Computer navigation

Education

High school diploma

Bachelor's degree preferred

Tools

Cash handling systems

CRM/ banking software

Job description

Personal Banking Associate - Floating Teller

Countybank | Greater Greenville, SC

What We're Looking For

Countybank is seeking a self‑motivated, detail‑oriented individual to serve as a Personal Banking Associate. Under the direction and coaching of the Floating Teller Team Lead, the employee in this position will serve new and existing customers in our Upstate financial centers, primarily in the Greenville and Greer locations, providing customers and prospects with financial solutions that meet their needs. The Personal Banking Associate is also responsible for accurately and efficiently processing routine teller and desk transactions, in compliance with standard banking procedures.

Confidentiality and a commitment to embracing our corporate culture while serving clients, communities, and fellow associates are essential to the success of this position.

What You Can Expect

• Perform transactions in an accurate and timely manner.
• Proactively look for ways to enhance service and referral performance by supporting bank initiatives.
• Discover opportunities to make quality referrals to teammates and internal business partners by listening, understanding, and responding to customers' needs.
• Put People First by serving others with respect.
• Adhere to all regulations, compliance and bank policies, procedures, and delegated authorities.

Skills & Education Requirements

• At least one year of customer service and sales experience, including handling cash. Effective interpersonal/communication skills.
• Proficient computer navigation skills.
• Bilingual applicants are a plus.
• High school diploma required. A bachelor's degree is preferred but not required.
• Willingness to obtain, apply, and share knowledge.
• Genuine love of customer service with a smiling face.

This is a full‑time position in a smoke and drug‑free workplace with strong corporate values that foster associate growth and satisfaction. Compensation commensurate with experience, education, and level of expertise.

About Countybank

Our Mission: To Serve Our Clients, Our Communities, and Our Associates

Countybank began its service to the Greenwood community in 1933, when it was founded by a group of Greenwood businessmen as The County Bank. While the bank has evolved through its history to operate as a complete family of financial services, our core mission has never changed. We remain an independent, locally owned institution that is focused on meeting the financial needs of the families and businesses of Greenwood, Greenville, Greer, and Anderson communities.

How We Give Back

The Countybank Foundation was formed in 1971, under the leadership of former bank president R. Thornwell Dunlap Jr., to identify specific charitable needs and to distribute funds to selected organizations on a yearly basis. Since 1990, the Foundation has contributed more than one million dollars to a wide variety of local civic, educational and cultural programs, including the

establishment of several college scholarships and endowments.

In addition to the Foundation's contributions, Countybank employees spend thousands of volunteer hours in their communities. Currently, more than two-thirds of the associates at Countybank volunteer with local charitable and civic organizations.

Learn More

Visit us at www.ecountybank.com