Personal Banking - Assistant Banking Center Manager

NBH Bank; Crested Butte (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Incentives based on scorecard

Insurance

401k

Stock purchase plan

Paid time off

Banking perks

Job summary

NBH Bank in Colorado is hiring an Assistant Banking Center Manager to lead a team, develop client relationships and drive exceptional service. You will educate clients on banking products and digital solutions while meeting regulatory requirements and upholding NBH's service standards.

The role emphasizes training, supervision, and effective communication in a fast-paced environment with a focus on fairness and community impact.

Qualifications

• Associates Degree or equivalent.
• NMLS licensing as required by SAFÉ Act and NBH policies.
• Valid driver's license and driving history meeting standards.

Responsibilities

• Build and maintain relationships with clients and business partners.
• Train and coach a team under Banking Center leadership.
• Communicate effectively to motivate and address needs.
• Handle detailed work quickly, accurately and within guidelines.
• Maintain guidelines, structure and established policies while serving others.

Skills

Bachelor's Degree

Cash handling

Sales experience

Banking experience

Bilingual

Self-starter

Product knowledge

Analytical thinking

Multitasking

Tech savvy

Education

Associates Degree or equivalent

Bachelor’s Degree or higher

Tools

NMLS License

Job description

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity®

When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

This type of position is ideal for someone looking to build a career in finance. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.

As an Assistant Banking Center Manager, you will:

• Work with and through others, building and maintaining relationships.


• Train and coach a successful team utilizing strong decision-making skills under the input from Banking Center leadership.


• Operate as an effective communicator, who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns.


• Perform in a role that has detailed work as a major focus of the job, and those details need to be handled quickly, correctly, and efficiently and working within established guidelines.


• Be an active participant in maintaining guidelines, structure, and established policies as you work with and for others.

As an Assistant Banking Center Manager, you will have an opportunity to meet and provide exceptional service to a diverse audience. This will include responsibility for a variety of tasks including developing relationships with business partners and clients, introducing clients to new products, services and digital solutions. You will be responsible for demonstrating a strong knowledge of mortgage, business, installment loan options, providing a broad base of financial and credit services. Additionally, Assistant Banking Center Managers are expected to assist other departments as needed, build a great rapport with clients and fellow associates, while treating others with respect and consideration regardless of their status or position.

Minimum Requirements:

• Associates Degree or equivalent


• Become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act, and NBH's compliance policies related to these requirements including acceptable background check investigation results.


• Driving may be required with this position. Applicants must have a valid driver's license (may not be learner’s, restricted or \"to and from work\" license) and driving history that meets the Bank’s driver standards. This information will be verified in a Motor Vehicle Report.

Desired Skills:

• Bachelor’s Degree or higher


• 3-4 years of cash handling or financial service experience


• 2+ Years of demonstrated successful sales experience


• 4-5 years of relevant job experience


• Bilingual language skills


• Passionate and motivated self-starter


• A passion for educating clients on banking products and digital technologies available at the bank


• Strong work ethic and ability to complete work accurately


• Ability to think logically in order to analyze situations and make sound decisions


• Ability to handle multiple tasks simultaneously


• Capacity to work with multiple computer and software systems


• Ability to calculate figures and amounts such as cash back and percentages

Work Environment:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role


• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.


• Must be able to work overtime to the extent necessary (typically no more than 5%).

Incentive and Benefits:

This role is eligible to participate in a scorecard-based incentive plan, which can significantly increase your overall compensation. Incentives are earned quarterly based on the associate’s performance against the defined metrics as outlined in the score card.

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here.

If this is what you believe in, then you’re definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future.

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.