Personal Banker: Trusted Advisor in Community Banking

Tri Counties Bank; Redding (CA); On-site; USD 29,000 - 36,000; Full time

Job summary

Tri Counties Bank is hiring a Personal Banker in Redding, CA. You will handle teller transactions, open new accounts, and build client relationships with a focus on financial wellbeing.

Join a community-focused bank offering comprehensive benefits and opportunities for growth. Training will cover products, services, and regulatory requirements to ensure compliant, high‑quality service.

Qualifications

• Typically requires some previous customer facing and cash handling experience to support accurate transaction execution and relationship building.
• Cash handling, transaction accuracy, and attention to detail (balancing cash drawer, deposits, withdrawals, and account servicing).
• Customer service and professional communication skills (active listening, de‑escalation, clear explanations).
• Regulatory awareness for frontline banking (BSA/AML red flags, privacy expectations, consumer compliance).

Responsibilities

• Perform all customer transactions accurately and efficiently in accordance with guidelines (deposits, withdrawals, checks, account services).
• Deliver high‑quality customer service with a friendly, professional approach to make customers feel valued.
• Use consultative conversations to understand customer needs and match banking solutions.
• Develop knowledge of banking products and services through training to help customers save money and meet goals.
• Recommend and apply appropriate banking solutions and follow through on commitments.
• Maintain awareness of bank policies, procedures, and regulatory expectations in daily work.

Skills

Cash handling

Customer service

Consultative needs assessment

Regulatory awareness

Transaction accuracy

Education

High School Diploma or GED

MLO (NMLS) registration

Internal bank product & sales training

Job description

Tri Counties Bank is hiring a Personal Banker in Redding, CA. You will handle teller transactions, open new accounts, and build client relationships with a focus on financial wellbeing.

Join a community-focused bank offering comprehensive benefits and opportunities for growth. Training will cover products, services, and regulatory requirements to ensure compliant, high‑quality service.