Personal Banker -St. Joseph, MO (Lake)

Equity Bank; Saint Joseph (MO); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(K) Retirement Plan w/ CompanyMatch

Generous Vacation & Sick Time

Employee Stock Purchase Plan

Job summary

Equity Bank is seeking a Personal Banker in St. Joseph, MO, focused on building client relationships and ensuring financial needs are met. Candidates should have excellent communication skills and a high school diploma.

This role involves recommending bank products, resolving client issues, and adhering to compliance regulations. Benefits include health insurance, 401(K) plans, and generous vacation time.

Qualifications

• Excellent interpersonal, verbal, and written communication skills.
• Strong attention to detail and organizational skills.
• Ability to maintain a high degree of confidentiality.

Responsibilities

• Build client relationships and conduct professional client conversations.
• Recommend and provide accounts and services matching clients’ needs.
• Respond to routine client inquiries and perform teller duties as needed.

Skills

Interpersonal skills

Communication skills

Detail-oriented

Teamwork

Computer proficiency

Education

High School Diploma or equivalent

Job description

Position: Personal Banker

Department: Retail

Location: St. Joseph, MO (Lake)

Salary: FT Hourly

Responsibilities And Expectations

• Build Client Relationships
• Conduct professional client conversations that build and sustain trust and credibility.
• Discover key life events happening with clients to ensure bank products and services are meeting financial needs.
• Recommend and provide accounts, loans, and services that match clients’ financial needs.
• Promote bank products and services within and outside the bank.
• Proactively make referrals to bank partners that result in additional revenue to the bank.
• Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
• Adhere to operating procedures and protocols.
• Deliver a Consistently Superior Client Experience
• Behave in a manner to create a welcoming, engaging, professional environment for clients to experience.
• Proactively resolve client issues in absence of or as directed by Bank Manager.
• Respond to routine client inquiries and requests.
• Perform teller duties as needed and process client transactions.
• Approve transactions for other employees within your assigned authority limit.
• Assist with bank opening and/or closing as directed.
• Demonstrate Compliance with Applicable Laws and Regulations
• Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
• Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position.
• Actively work with clients to understand each client’s normal account activity, as appropriate for this position.
• Complete periodic compliance training.
• Perform other duties as assigned or required.

Required Skills & Education

• High School Diploma or equivalent
• Previous banking experience preferred
• Excellent interpersonal, verbal, and written communication skills
• Computer proficiency in Windows-based systems
• Ability to maintain a high degree of confidentiality
• Strong attention to detail and organizational skills
• Capable of working with a team to determine solutions
• Ability to travel to Wichita, KS during first week of employment for required week-long training

Benefits Available

• Health, Dental & Vision Insurance
• Group Life & Long-Term Disability Insurance
• Flexible Spending & Health Savings Accounts
• Group Cancer Insurance
• 401(K) Retirement Plan w/ Company Match
• Generous Vacation & Sick Time
• Employee Stock Purchase Plan (ESPP)
• Pet Insurance
• Retail Banking Benefits

Physical Requirements

This position requires standing, walking, bending and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.

Work Environment

This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.

Equal Employment Opportunity

Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.