Personal Banker SAFE Act, Modesto McHenry Branch, Officer

Citi; New York (NY); On-site; USD 54,100 - 75,500; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k)

Life, accident and disability insurance

Paid time off packages

Job summary

Citi is looking for a Personal Banker SAFE Act in Modesto, California to assist in sales and customer service activities.

This entry-level role involves building customer relationships, providing referrals, and complying with Citibank policies. A Bachelor's Degree and up to 2 years of relevant experience is required. Competitive benefits are offered, including medical coverage and retirement plans.

Qualifications

• 0-2 years of relevant experience.
• Previous banking, retail, or sales experience preferred.
• Knowledge of Smart Banking tools and technologies.
• NMLS registration; Safe Act compliant.
• Consistently demonstrates clear communication skills.

Responsibilities

• Assist in executing sales and service activities.
• Work with business credit requests and cross-sell products.
• Build referral opportunities through COIs and MGM program.
• Deliver impressive client services and deepen relationships.
• Coach branch staff on products and manage client needs.
• Educate clients on digital channels and present solutions.
• Comply with policies, standards and demonstrate ethical judgment.

Skills

Relevant experience (0-2 years)

Communication skills

Knowledge of Smart Banking tools

NMLS registration; Safe Act compliant

Education

Bachelor's Degree or equivalent experience

Job description

Personal Banker SAFE ACT, Modesto McHenry Branch

Job Req Id: 26968226

Location: Modesto, California, United States

Job Type: On-Site/Resident

Posted: Jun. 01, 2026

Job Overview

The Personal Banker SAFE Act is an entry level position responsible for assisting in the execution of sales, products or services activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and help increase sales to individual consumer clients.

Responsibilities

• Work with business credit requests less than $250K, recognize and refer larger lending opportunities, and cross‑sell treasury and related small business products.
• Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program.
• Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers.
• Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross‑sell of relevant products and services while delivering remarkable client experience.
• Provide tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals.
• Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology and marketing tools available to uncover opportunities, and present product offers and financial solutions.
• Understand and comply with Citibank policies, standards and procedures.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 0-2 years of relevant experience.
• Previous banking, retail, or sales experience preferred.
• Knowledge of Smart Banking tools and technologies.
• NMLS registration; Safe Act compliant.
• Consistently demonstrates clear and concise written and verbal communication skills.

Education

• Bachelor's Degree/University degree or equivalent experience.

Salary Range

$54,100.00 - $75,500.00

Benefits

Citi offers competitive employee benefits, including medical, dental and vision coverage; 401(k); life, accident and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave) and paid holidays.

EEO Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.