Personal Banker II

Quontic Bank; Saint Peters (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

401(k) matching program

Annual incentive pay

Comprehensive company-sponsored benefit plan

Job summary

UMB Bank in Saint Peters, MO is hiring a Personal Banker II to work closely with clients to identify their financial goals. This position will undergo extensive training on UMB’s products and services while also offering practical experience. The ideal candidate will have at least 2 years in retail banking sales, strong communication skills, and the ability to create and sustain customer relationships.

The bank provides competitive benefits including Paid Time Off, 401(k) matching, and annual incentives.

Qualifications

• 2 years of retail banking sales experience or other relevant experience.
• Ability to obtain an NMLS registration within 90 days.
• Bilingual candidates preferred.

Responsibilities

• Convert customer interactions into opportunities to learn about their goals.
• Challenge daily key performance metrics while balancing priorities.
• Create sales opportunities and grow the customer base.

Skills

Ability to learn products, services, and procedures quickly and accurately

Basic math skills and ability to problem solve

Demonstrated ability to make personal connections

Strong business development capabilities

Education

High School Diploma or equivalent

College degree or military equivalent (strongly preferred)

Job description

Job Highlights

• Title: Personal Banker II
• Type: Full Time
• Experience: 2 Years
• Function: Banking
• Location: Saint Peters, MO, United States
• Company: UMB Bank

Company Profile

UMB Bank (held by UMB Financial Corp.) provides financial services for individuals, commercial, and institutions.

Job Profile

The bank is hiring a Personal Banker II who will receive extensive training on UMB’s products and services, the sales process, and offering financial solutions. Expect to work closely with UMB leaders, learning from their mentorship and expertise.

Education Level

• High School Diploma or equivalent
• College degree or military equivalent (strongly preferred)
• You are bilingual

Work Experience

• 2 years of retail banking sales experience or other relevant experience

Duties/Responsibilities

• Asking personalized questions to convert every customer interaction into an opportunity to learn more about their financial goals and connect them to solutions that will meet their needs
• Challenging your daily key performance metrics to elevate personal goals, while balancing competing priorities and providing an unparalleled customer experience
• Creating sales opportunities and growing UMB’s customer base by applying keen product knowledge to source consumer lending opportunities through networking, customer conversations, business development, and proactive sourcing
• Individually creating and managing a successful loan pipeline with strong closing conversions by focusing time and efforts on prospecting and cross-selling home equity loans and lines of credit, unsecured personal loans, auto loans, and mortgage referrals
• Learning processes like transactions, managing a cash drawer, and completing bank documentation that you consistently perform according to industry and legal standards
• Other duties as assigned

Skills/Knowledge/Abilities

• Ability to learn products, services, and procedures quickly and accurately
• Ability to obtain an NMLS registration within 90 days
• Basic math skills and ability to problem solve while operating within established risk parameters/tolerances
• Communicate compellingly, project a positive image, and enjoy solving problems and creating positive outcomes
• Demonstrate attention to detail whether completing documents or explaining features and benefits
• Demonstrated ability to make personal connections, engage and educate customers, ask open-ended questions, and listen to establish trust and build lasting relationships
• Enjoy coaching others as a sales mentor
• Expert product knowledge and conversation skills to build upon your customers’ needs and make a true difference in their financial lives
• Reliable transportation and ability to work branch hours, including weekends and some evenings
• Strong business development capabilities for proactively growing your book of business by successfully using campaign offers, prospecting leads, and service-to-sales conversations as well as leveraging centers of influence for referrals
• Thrive in a high-energy, sales-driven team, and leverage daily coaching and feedback to polish your sales outcomes

Benefits/Perks

• The company offers competitive benefits such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company-sponsored benefit plan, and much more.

Employer’s Statement

UMB is an Equal Opportunity Employer. The company considers all applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.