Personal Banker I: Start with 4–8 Week Training

Fifth Third; Charlotte, Northern (NC, KY); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Fifth Third Bank in Charlotte, NC is seeking a Retail Personal Banker I after a training program that includes rotations in operations and sales. You will use the consultative sales process to identify customers' financial needs and provide appropriate solutions.

The role focuses on acquiring new households and deepening relationships through lobby leadership, aisle time, and tele-consulting, while processing teller transactions and supporting platform staff.

Qualifications

• Experience in financial services preferred.
• Strong ability to build rapport and understand customer needs.
• Knowledge of risk and compliance policies, including SAFÉ Act requirements.

Responsibilities

• Use consultative sales to identify financial needs and recommend solutions.
• Build customer profiles and schedule periodic financial reviews.
• Cross-sell to existing customers and coordinate with partners.

Skills

Customer needs assessment

Cross-selling

Sales process

Communication

Cash handling

Financial products knowledge

Education

College degree or work experience

Job description

Fifth Third Bank in Charlotte, NC is seeking a Retail Personal Banker I after a training program that includes rotations in operations and sales. You will use the consultative sales process to identify customers' financial needs and provide appropriate solutions.

The role focuses on acquiring new households and deepening relationships through lobby leadership, aisle time, and tele-consulting, while processing teller transactions and supporting platform staff.