Personal Banker I: Relationship Builder & Trusted Advisor

Frost; Addison (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision, long-term dis

401(k) matching

Holiday and paid time off

Tuition reimbursement

Employee Assistance Program

Job summary

Frost in Texas is seeking a Personal Banker I to be the first point of contact for customers, helping with deposits, loans and account inquiries while upholding trust and integrity.

You will provide teller services, build relationships, and participate in training to stay current with policies. A strong customer service background and proficiency with MS Office are preferred. This role includes rotating Saturdays and a Monday–Friday schedule.

Qualifications

• Exceptional customer service skills.
• Proficiency in Microsoft applications (MS Office).
• Excellent written and verbal communication skills.

Responsibilities

• Provide coverage in personal banking and teller services while meeting performance standards.
• Educate and advise customers on deposits and loans; assist with service or account issues.
• Maintain cash on hand; process deposits, payments, and check cashing per bank policies.
• Provide teller services and ensure daily settlement of teller cash and proof transactions.
• Manage risk and participate in loss prevention; stay updated on policies and regulations.
• Develop relationships and be the main point of contact for clients.

Skills

Customer service

MS Office

Communication

Tools

Microsoft Office

Job description

Frost in Texas is seeking a Personal Banker I to be the first point of contact for customers, helping with deposits, loans and account inquiries while upholding trust and integrity.

You will provide teller services, build relationships, and participate in training to stay current with policies. A strong customer service background and proficiency with MS Office are preferred. This role includes rotating Saturdays and a Monday–Friday schedule.