Personal Banker: Elevate Financial Wellness & Growth

Commerce Bank; Fenton (AL); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off and personal time

Career development opportunities

Job summary

Commerce Bank in Fenton, Missouri, is seeking a Personal Banker to build strong customer relationships and identify financial solutions for everyday banking needs. You will engage customers in person and by phone, delivering excellent service while achieving sales and service goals.

The role offers a Monday–Friday schedule with potential for additional incentive earnings and benefits. Prior retail banking experience is a plus, and a high school diploma is required.

Qualifications

• Strong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in-person and over the phone.
• Ability to meet personal and branch sales and customer services expectations.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Team player with excellent written, verbal and interpersonal communication skills.
• Ability to remain adaptable to a variety of situations with an optimistic outlook that is aligned with our culture and Core Values.
• Proficient with Microsoft Word, Excel and Outlook

Responsibilities

• Interact with customers both in person and over the phone to ensure their financial needs are being met through needs-based conversations and sales fulfillment
• Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved.
• Educate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals
• Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements
• Identify complex financial needs and refer customers to bank specialists when appropriate.
• Perform other duties as assigned

Skills

Sales skills

Customer service

Communication skills

Team player

Adaptable

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High School diploma or equivalent

1+ years sales or customer service experience

Experience with sales goals

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Commerce Bank in Fenton, Missouri, is seeking a Personal Banker to build strong customer relationships and identify financial solutions for everyday banking needs. You will engage customers in person and by phone, delivering excellent service while achieving sales and service goals.

The role offers a Monday–Friday schedule with potential for additional incentive earnings and benefits. Prior retail banking experience is a plus, and a high school diploma is required.