Personal Banker: Elevate Customers’ Financial Wellness

Commerce Bank; Webb City (MO); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid vacation

Paid personal time

Education assistance

Career development

Voluntary benefits

Job summary

Commerce Bank in Webb City, MO is seeking a Personal Banker to build relationships and help customers improve their financial health. You will develop customer solutions, assist with transactions, and collaborate with other departments to meet needs.

The position offers hourly compensation of $20.55–$25.05 with an incentive program and benefits, and requires at least a high school diploma and 1+ years of sales or customer service experience.

Qualifications

• High School diploma or equivalent combination of education and experience.
• 1+ years sales or customer service experience.
• Experience working in an environment with individual and team sales goals preferred.

Responsibilities

• Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank.
• Deliver an excellent customer experience both in person and over the phone to ensure we meet customers’ financial needs.
• Actively listen to our customers so you can make appropriate recommendations that match their needs.
• Educate customers on a variety of retail products and digital solutions that improves their financial wellness.
• Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
• Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.
• Be able to earn more than your base pay through our quarterly incentive program.

Skills

Sales skills

Customer service

Self-motivation

Team player

Adaptability

Microsoft Word

Microsoft Excel

Microsoft Outlook

Communication skills

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Commerce Bank in Webb City, MO is seeking a Personal Banker to build relationships and help customers improve their financial health. You will develop customer solutions, assist with transactions, and collaborate with other departments to meet needs.

The position offers hourly compensation of $20.55–$25.05 with an incentive program and benefits, and requires at least a high school diploma and 1+ years of sales or customer service experience.