Personal Banker: Drive Customer Growth & Solutions

PNC Financial Services Group, Inc.; United States; On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) with company match

Paid holidays

Vacation days

Education assistance

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker located in Denver, CO to grow the branch customer base and deliver proactive sales and service experiences. You will manage customer interactions, leverage ecosystem partnerships, and promote PNC solutions to increase loyalty and wallet share.

The role emphasizes in-office engagement at the Colfax & Franklin branch, with a focus on helping customers navigate financial options and digital tools to enhance their financial wellbeing.

Qualifications

• Associates degree or equivalent and 3+ years relevant experience.
• No specific degree required; a comparable combination of education and experience may be considered.
• Strong knowledge of banking products and customer service processes.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Drive proactive sales conversations via outbound calls, service-to-sales, and lobby engagement.
• Educate customers on options for managing financials using technology and PNC tools.

Skills

Banking experience

Customer service

Sales orientation

Communication

Problem solving

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker located in Denver, CO to grow the branch customer base and deliver proactive sales and service experiences. You will manage customer interactions, leverage ecosystem partnerships, and promote PNC solutions to increase loyalty and wallet share.

The role emphasizes in-office engagement at the Colfax & Franklin branch, with a focus on helping customers navigate financial options and digital tools to enhance their financial wellbeing.