Personal Banker: Customer Growth & Account Expert

Glacier Ban; Addison (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) and Profit‑Sharing

Paid Time Off

Paid holidays

Job summary

Guaranty Bank & Trust is seeking a Personal Banker to join our Addison, TX team. This role blends teller responsibilities with new accounts duties to deliver a seamless customer experience.

The position emphasizes on-the-job training, customer service excellence, and financial guidance to help customers reach their goals. Competitive pay, comprehensive benefits, and work‑life balance are highlighted in the posting.

Qualifications

• Displays passion, commitment and drive to deliver an experience that improves our customer's financial lives.
• Excellent communication skills that build customer relationships based on trust.
• Strong critical thinking and problem-solving skills to meet our customer's needs.
• Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to change.
• Ability to collaborate with others to achieve shared goals.
• Proficient in Microsoft Office

Responsibilities

• Handle cash transactions and verify cash and endorsements, receiving proper identification and ensuring validity.
• Balance ATMs and cash on hand; secure cash and coin per policy.
• Open new accounts and assist customers with onboarding and service needs.
• Conduct outbound outreach to local businesses and community events.
• Connect customers with loan, mortgage, or investment specialists as needed.
• Assist customers and follow up to ensure satisfaction and identify additional financial needs.

Skills

Customer service

Communication

Critical thinking

Initiative

Teamwork

MS Office

Education

High school degree or higher

1 year Teller/New Accounts experience

1 year customer service experience

Job description

Guaranty Bank & Trust is seeking a Personal Banker to join our Addison, TX team. This role blends teller responsibilities with new accounts duties to deliver a seamless customer experience.

The position emphasizes on-the-job training, customer service excellence, and financial guidance to help customers reach their goals. Competitive pay, comprehensive benefits, and work‑life balance are highlighted in the posting.