Personal Banker

1stnb; Texas; Presencial; USD 28 000 - 36 000; Tempo integral

Resumo da oferta

1stnb is seeking a customer-focused bank associate to handle cash transactions and provide exceptional service in a busy branch. You will engage customers, assess needs, and explain bank products to support financial goals.

Applicants should be able to work a flexible schedule including evenings, weekends, and holidays, and pass a background check. A background in retail or customer service is preferred, with strong teamwork and reliability valued.

Qualificações

• Must have strong customer service skills in a fast-paced environment.
• Preference for six months of work experience in retail or customer service.
• Must be able to pass a background investigation per company policy.

Responsabilidades

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Recommend bank products and services to help customers achieve financial success.
• Follow bank policies and supervisor directions in daily tasks.
• Aim for personal monthly targets for new account production as directed by management.
• Engage in in-store prospecting when required and cross-sell bank services.

Conhecimentos

Customer service

Cash handling

Team player

Flexible schedule

Background check

Bilingual - Spanish

Formação académica

High school diploma or equivalent

Currently attending high school

Descrição da oferta de emprego

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

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