Personal Banker

Columbia Bank; Oroville (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive incentive plan

Premier banker programs

Career growth opportunities

Job summary

Columbia Bank in Oroville is seeking a Personal Banker to deliver exceptional client experience by aligning with our Breakthrough Client Experience Standards. You will acquire new clients, expand relationships, and refer clients to partners for the right solutions.

You will help clients with consumer and business accounts, cash handling, lending opportunities, and proactive problem resolution. The role requires on-site work and a commitment to growth and service excellence.

Qualifications

• High School Diploma or GED is required.
• 1 year of Teller or banking experience preferred.
• Knowledge of consumer banking and business products.
• Willingness to develop consumer lending skills and NMLS knowledge.

Responsibilities

• Deliver exceptional client experience per Breakthrough Client Experience Standards.
• Acquire new relationships and expand existing ones.
• Open consumer and business accounts for clients.
• Identify lending opportunities and refer to internal partners.
• Cash handling and teller support when needed.

Skills

Cash handling

Banking knowledge

Customer relationship building

NMLS awareness

Lending skills development

Education

High School Diploma or GED

Job description

About the Role

The Personal Banker is responsible for delivering exceptional client experience by adhering to our Breakthrough Client Experience Standards. They will acquire new and expand existing relationships with clients by asking questions to identify needs, offering appropriate products and services, and referring the client to the appropriate business partners within the Bank when needed. Also responsible for uncovering and originating consumer lending opportunities. Provide excellent client service by providing immediate acknowledgement, identifying, and offering appropriate products and services, and responding to inquiries in a timely manner. Engage clients and prospects in client financial review(s) and business financial reviews to provide solutions and uncover additional financial needs. Make recommendations and follow through on commitments to clients. Maintains direct contact with external and internal clients and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards. Opens Consumer and Business accounts for existing and new clients. Acts as a resource to the Client Service Specialists by contributing to the team environment and filling in on teller functions (including cash transactions) when needed. Supports the branch goal of identifying and referring a wide range of bank products and services to the appropriate internal business partners. Resolves client issues and requests, exhibiting strong follow-through. Building familiarity with business, consumer, and trust entities.

About You

High School Diploma or GED, required. 1 year of Teller or other banking experience preferred. Basic knowledge of consumer banking and business products and services offered. Ability and desire to actively develop consumer lending skills. Ability to accurately handle cash, balance accounts and drawers, and perform accurate calculations. Proficient in expanding the client relationship with emphasis on creating new relationships and expanding existing relationships utilizing a personal and business bio and rapport with customers. Ability to obtain a Nationwide Multistate Licensing and Registry (NMLS) preferred. Be a part of a bank that invests in you!

Competitive Incentive Plan

Earn rewards that match your efforts.

Professional Development

Grow your skills with our tailored premier banker programs.

Career Growth

Clear paths to achieve your professional goals.

Pay

The pay range for this role is $20.00 to $24.00. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location

Ability to work fully onsite at posted location(s). 822 Central Avenue 1st Floor Oroville WA 98844

Our Benefits

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

• comprehensive healthcare coverage (medical, dental, and vision plans)
• 401(k)-retirement savings plan with employer match for qualifying associate contributions
• employee assistance program
• life insurance
• disability insurance
• tuition assistance
• mental health resources
• identity theft protection
• legal support
• auto and home insurance
• pet insurance
• access to an online discount marketplace
• paid vacation, sick days, volunteer days, and holidays

Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

To Staffing and Recruiting Agencies

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

If you require an accommodation to complete the application or interview(s), please let us know by email: [e-mail].

At Columbia Bank, we’re redefining what it means to bank and to build a career. As the West’s premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive. Our culture is built on Do RIGHT, which means: Relationships: We create authentic connections with customers, colleagues, and communities. Impact: Every role here makes a meaningful difference in people’s lives and local economies. Growth: We invest in your success with career development, mentorship, and learning opportunities. Heart: We care deeply about doing what’s best for our customers and each other. Trust: Integrity and transparency guide everything we do.