Personal Banker

Blaze Credit Union; Northern (KY); Hybrid; USD 35,000 - 41,000; Full time

Benefits offered by this job

Sign-on bonus: $5,000 paid over two yr

Sign-on bonus: $5,500 for Fiserv DNA

Job summary

Blaze is hiring a Personal Banker at our Milaca branch. You will educate members, open and process changes on various accounts, and help oversee consumer loan processes while building lasting relationships.

With a focus on customer service, you will support team growth and embody our core values. A sign-on bonus applies, and a robust benefits package complements the role.

Qualifications

• Minimum High School diploma or GED required.
• At least two years of experience in financial services including opening new accounts, lending, and pipeline management.
• Eligible to obtain an NMLS ID within 30 days of hire.
• Proven experience as a personal banker or equivalent; sales and customer service experience is a plus.

Responsibilities

• Educate members on how to optimize Blaze's services to meet their individual needs.
• Open and process changes on Savings, Checking, Certificate, Retirement, Legal and Business Accounts.
• Oversee consumer loan process following approved guidelines.
• Create meaningful relationships via excellent service and face-to-face interaction.
• Support your team by taking initiative to meet Blaze’s growth objectives.
• Exhibit Blaze’s Core Values: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back.

Skills

Sales experience

Customer service

Financial products knowledge

Communication skills

Education

High School diploma or GED

Job description

Description

Blaze is currently hiring for a Personal Banker at our Milaca branch. As a Personal Banker, you are the frontline of Blaze and a trusted financial guide for Members. You’ll engage directly with members to understand their goals, identify their financial needs, and confidently recommend tailored products and services that empower their financial journey.

You’ll be part of a dynamic, experienced team committed to delivering exceptional service and building lasting relationships. Your role is vital—not only in supporting our members’ success but also in driving Blaze’s growth and mission forward.

Blaze is pleased to offer a sign-on bonus for this position. New hires are eligible for $5,000 paid over two years, while candidates with Fiserv DNA experience are eligible for $5,500 paid over two years.

Requirements

What You Will Do:

• Educate members on how to optimize Blaze's services to meet their individual needs
• Perform duties and responsibilities with regard to opening and processing changes on the following account types: Savings, Checking, Certificate, Retirement, Legal and Business Accounts
• Oversee consumer loan process following approved guidelines
• Create meaningful relationships via excellent service and face to face interaction
• Support your team by taking initiative to meet Blaze's growth objectives
• Exhibit Blaze’s Core Values: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back

Your Schedule:

• This position will be FT 40 hours/week, Monday through Friday, with rotating Saturdays. (Saturday paid 1.5x for hours worked).
• Consistent and reliable attendance is a required essential function of this role to meet the needs of the organization.

Who are You:

• You are passionate about helping others, member centric, and goal driven
• You have an understanding of account opening, lending, and other financial products
• You are comfortable having conversations and making recommendations
• You seek new ways to serve others in your community, are innovative, and thrive on challenges
• You work well with others, even when things don’t go as planned
• You enjoy a fast-paced environment and can multi-task
• You have a minimum High School degree or GED (required)
• You have a minimum of two years’ experience working in financial services, which includes opening new accounts, lending, and pipeline management
• You are eligible to obtain a NMLS ID number within 30 days of hire
• Proven experience as a personal banker or equivalent; experience in sales and customer service is a plus

What’s in it for You:

• Competitive WAGES (minimum $25.20/ hour, Saturday paid at 1.5x for hours worked)
• Opportunity to GROW by receiving constructive guidance and mentorship
• Development opportunities through CAREER pathway in branches
• Participation in GIVE BACK to our communities through volunteering, community events, and companywide campaigns
• Great BENEFITS include affordable healthcare ($20 per check), up to 6% 401K contribution, Tuition Reimbursement and generous vacation time

Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.

The salary range for this position is: $25.20-$29.50/hour. This range reflects the base salary for this position. We have other benefits associated with this position which include: low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement.