Personal Banker

Firstintlbankaz; Minnesota; On-site; USD 60,000 - 80,000; Full time

Job summary

A community-focused bank in Minnesota seeks a motivated Personal Banker. You will deliver excellent customer service, handle financial transactions, and maintain accounts. Ideal candidates will have previous experience in customer service and banking. Competitive benefits, including generous PTO and a 401K plan with employer match, are offered in this full-time role.

Benefits

Generous PTO and Holiday pay

401K Retirement Plan with Employer Match

Life and Disability Insurance

$5.00 per hour weekend differential

Qualifications

• 1-2 years of experience in customer service with a focus on cash handling.
• Strong interpersonal and communication skills.
• Previous experience in banking or financial services preferred.

Responsibilities

• Deliver exceptional customer service and maintain customer relationships.
• Process transactions accurately and handle cash.
• Open and manage customer accounts while promoting bank products.

Skills

Customer service

Cash handling

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

1-2 years of post-secondary education preferred

Job description

First International Bank and Trust is a family-owned community bank and one of Prairie Business Magazine's 50 best places to work.

We are seeking a motivated and customer-focused Personal Banker to join our team. In this role, you will be responsible for delivering extraordinary customer service while ensuring accurate and secure handling of financial transactions. You will play a vital role in opening and maintaining consumer and business accounts and recommending relevant products and services to enhance customer relationships.

This is an in-office position.

Compensation: $17 - $22/hr DOE

Key Responsibilities:

• Deliver exceptional customer service, build, and maintain lasting relationships.
• Accurately process a variety of transactions, including deposits, withdrawals, loan payments, credit card payments, and more.
• Open and maintain accounts including checking, savings, CDs, retirement, and overdraft protection.
• Understand customer needs and promote appropriate banking products and services.
• Ensure compliance with bank policies, procedures, and regulatory requirements, including BSA and AML guidelines.
• Maintain and balance a cash drawer with accuracy and attention to detail.
• Support day-to-day branch operations and provide back-up assistance as needed.
• Resolve customer questions or concerns efficiently and professionally.
• Perform account maintenance, address changes, and safe deposit box procedures.
• Participate in community involvement initiatives to promote FIBT.

Qualifications:

• High school diploma or equivalent; with 1-2 year of post-secondary education preferred.
• Previous experience and proficiency handling cash and providing a high-level of customer service with strong interpersonal and communication skills.
• Previous experience in banking, or financial services roles is a plus.

First International Bank and Trust is a family-owned full-service Community Bank with locations in ND, MN, SD, and AZ.

We show our employees we care by providing competitive benefits, training, and growth opportunities. Here are the things we offer within our full-time benefits package:

• Generous PTO and Holiday pay
• 401K Retirement Plan with Employer Match
• Life and Disability Insurance
• This position also offers a $5.00 per hour weekend differential.

If you are interested in learning more, you can apply or if you have questions before applying you can reach out directly to [e-mail].

First International Bank & Trust is an Equal Opportunity Employer.