Personal Banker

First National Bank Texas; Georgia; Presencial; USD 30.000 - 38.000; Jornada completa

Descripción de la vacante

First National Bank Texas is seeking a customer-focused teller to join our team at a busy location. You will handle cash transactions, deposits, and withdrawals while delivering friendly service to a diverse customer base, including Spanish speakers.

The role involves upselling bank products, balancing daily transactions, and maintaining attendance and reliability in a fast-paced environment. Flexibility for evenings and weekends is required.

Formación

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Six months of work experience in a retail or customer service environment preferred.
• Able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must get along with co-workers and work effectively in a team environment.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.

Responsabilidades

• Provide exceptional customer service while handling cash in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Process deposits and cash transactions accurately and balance daily operations.
• Receive cash and checks for deposit and issue receipts.
• Sell money orders, cashier's checks, wires, and CDs.
• Cross-sell bank services and assist diverse customers, including Spanish speakers.
• Maintain reliability and punctuality as part of job expectations.

Conocimientos

Customer service

Sales

Spanish language

Teamwork

Flexibility

Educación

High school diploma or equivalent

Herramientas

Computer

Descripción del empleo

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policyMust be able to get along with co-workers and work effectively in a team environment

Location

FCB Lindale Wal-Mart

Location Address

105 Centennial Blvd.