Personal Banker

German American Bank; Delaware (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid time off

Education assistance

Bereavement leave

401(k) match

Job summary

German American Bank is seeking a Personal Banker to serve as a trusted advisor in Ohio/Delaware, greeting clients, opening new deposit accounts, and handling loan and deposit transactions while managing a cash drawer.

You will collaborate with peers to solve problems and refer customers to lending, insurance, and wealth management when appropriate. Maintain confidentiality and excel in customer service, with a track record of meeting monthly product referral goals.

Qualifications

• Must maintain confidentiality and provide excellent customer service.
• Experience with cash handling and meeting monthly goals for product referrals.
• Ability to use banking software to view accounts, research statements, and refer customers to other services.

Responsibilities

• Open new deposit accounts and process loan/deposit transactions.
• Manage a cash drawer and assist clients with banking needs.
• Refer customers to lending, insurance, and wealth management when appropriate.
• Support team members and problem-solve customer questions.

Skills

Customer service

Cash handling

Banking software

Sales referrals

Job description

Overview:

As aPersonal Banker, you are the client’s trusted advisor, helping with their banking needs through meaningful conversations and deep product knowledge to suggest and offer banking products and services.

What You’ll Do:

Day in the Life - Every day you will work face-to-face with clients, open new deposit accounts, perform loan and deposit transactions, and manage a cash drawer.You will assist team members and clients, solve complex problems, and ask questions to uncover needs, referring business to different areas of the company, such as lending, insurance, and wealth management.

What it Takes:

• To thrive in this role you must be able to maintain confidentiality, have previous customer service and cash-handling experience, and a proven ability to meet and/or exceed monthly goals for product referrals.You will use banking software to view customer accounts, research statements and transactions, answer customer questions, and to refer them to other services and products.

Bonus Points:

• Bilingual/Multilingual

What We Can Offer You:

• Medical, dental, vision, STD, LTD, Life insurance, etc.
• 17 days paid time off, 11 paid holidays and bereavement leave
• Education assistance program
• Paid family bonding leave
• Wellness benefits
• Life event coverage
• Service awards
• Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
• National and local discounts on everything from computers and vacations to phones and retail shopping
• Free checking account, checks and discounted bank services

About Us:

German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

German American Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (pregnancy, sexual orientation, or gender identity), age (40 or older), national origin, genetic information, veteran status, disability, or any other basis protected by law.

German American is committed to the full inclusion of all qualified individuals. As part of this commitment, if you require reasonable accommodation in completing the application process, interviewing, or completing any pre-employment testing, please direct your inquiries to our Talent Acquisition team at 812-482-0717 or [e-mail].

German American employees are required to adhere to laws and regulations applicable to banks and to German American policies and procedures. Applicants should expect to complete necessary pre-employment screening pursuant to these laws, regulations, and policies.