Personal Banker

1stnb; Dallas (TX); Presencial; USD 21 000 - 30 000; Tempo integral

Resumo da oferta

1stnb in Dallas, TX seeks an entry-level Teller to handle cash transactions, assist customers with banking needs, and promote bank products. The role requires flexible scheduling, teamwork, and a focus on accuracy in a busy environment.

Responsibilities include processing deposits, cross-selling services, and maintaining daily balance while providing friendly service to a diverse customer base, including Spanish speakers. Background checks and reliability are essential.

Qualificações

• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation and be eligible to work
• Must be able to get along with co-workers and work effectively in a team environment
• Six months of work experience in a retail or customer service environment preferred

Responsabilidades

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment
• Evaluate customer relationships and recommend bank products and services
• Follow bank policies and supervisor directions
• Achieve monthly new account production targets as assigned
• Engage in in-store prospecting and cross-sell bank services
• Process deposits and organize daily settlements
• Receive cash and checks, verify amounts and endorsements
• Identify counterfeit items and verify identifications
• Enter transactions into the computer and issue receipts
• Sell money orders, cashier's checks, wires, and certificates of deposit
• Process Western Union wires and cash advances
• Provide services to a diverse customer base including Spanish speakers
• Maintain regular attendance and punctuality
• Operate a computer and other office equipment
• Perform other tasks as requested by supervisors

Conhecimentos

Customer service

Cash handling

Sales

Team player

Bilingual (Spanish)

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

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