Personal Banker

First National Bank Texas; Azle (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

First National Bank Texas in Azle, TX is seeking a customer-focused Teller to manage cash transactions and serve a diverse client base. You will process deposits and withdrawals, promote bank products, and support daily branch operations in a fast-paced setting.

The role requires a high school diploma or equivalent, a flexible schedule including evenings and weekends, and the ability to pass a background check. Bilingual Spanish helpful for serving our community.

Qualifications

• High school diploma or equivalent required; college preferred.
• Six months of retail or customer service experience preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation according to company policy.
• Ability to work well with co-workers in a team environment.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services to support financial success.
• Follow policies and directions from supervisors and bank procedures.
• Achieve monthly new account production targets as assigned.
• Cross-sell bank services and products to a diverse customer base, including Spanish-speaking customers.
• Process deposits, withdrawals, wires, money orders, and CDs with accuracy.

Skills

Customer service

Cash handling

Sales skills

Team collaboration

Spanish language (helpful)

Education

High school diploma or equivalent

Tools

Banking software

Job description

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Member FDIC, Equal Housing Lender
FCBI is an Equal Opportunity Employer
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