Person in Charge

Family Fare, LLC; Grand Rapids (MI); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Total Rewards benefits package

Job summary

SpartanNash is seeking a store operations associate to support the daily running of a Grand Rapids area location. The role assists in the absence of store leadership to ensure efficient operations and financial soundness during shifts, while completing other duties as assigned.

You will handle cashier and courtesy counter duties, help customers with questions, and maintain knowledge of store layout and product locations.

Qualifications

• High school diploma (preferred).
• One year of retail or related experience preferred.
• Ability to read, write, comprehend, and interpret documents.
• Basic mathematical skills.
• Detail oriented.
• Suggestive Selling/Knowledge of Products.

Responsibilities

• Monitor associate’s adherence to company policies.
• Able to run cashier register and courtesy counter desk and handle customer concerns in efficient manner.
• Understand and be familiar with store layout, location of safety and emergency equipment.
• Conduct regular inspections of all areas, providing feedback to department managers.
• In the absence of the Store Director or specified department manager, will be responsible for time clock maintenance.
• May close store: lock all doors, including receiving, turn off lights, arm store, etc.
• Knowledge of product locations in the store, in order to be able to assist customers.
• Maintain a clean, attractive and well stocked store.
• Follow all PPE and Safety Guidelines.
• Follow all Food Safety and Cleaning Expectations.
• Follow Guest Experience Guidelines.
• May be assigned tasks in other departments based on customer experience need.
• Additional responsibilities may be assigned as needed.

Skills

Customer service

Cashier responsibilities

Attention to detail

Suggestive selling

Reading & math

Education

High School Diploma (preferred)

Tools

Cash register

Job description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers.

Location: 1814 Breton Rd SE - Grand Rapids, Michigan 49506

Position Summary

This role directs and coordinates activities of store operations in the absence of Store Director, Assistant Store Director or other management to obtain optimum efficiency and economy of operations to ensure that the work shifts of all department associates contribute the financial best interest of the store. Complete all other duties as assigned in a timely manner.

Here’s what you’ll do

• Monitor associate’s adherence to company policies.
• Able to run cashier register and courtesy counter desk and handle customer concerns in efficient manner.
• Understand and be familiar with store layout, location of safety and emergency equipment.
• Conduct regular inspections of all areas, providing feedback to department managers.
• In the absence of the Store Director or specified department manager, will be responsible for time clock maintenance.
• May close store: lock all doors, including receiving, turn off lights, arm store, etc.
• Knowledge of product locations in the store, in order to be able to assist customers.
• Maintain a clean, attractive and well stocked store.
• Follow all PPE and Safety Guidelines.
• Follow all Food Safety and Cleaning Expectations.
• Follow Guest Experience Guidelines.
• May be assigned tasks in other departments based on customer experience need.
• Additional responsibilities may be assigned as needed.

Here’s what you’ll need

• High school diploma (preferred)
• One year of retail or related experience preferred.
• Ability to read, write, comprehend, and interpret documents
• Basic mathematical skills
• Suggestive Selling/Knowledge of Products
• Detail Oriented

Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, foster two-way communication, and promote a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.

C&S Wholesale Grocers, LLC is a leader in food solutions across the United States. Established in 1918, C&S had its start as a supplier to independent grocery stores. Today, the C&S family of companies - including Grocers Supply, Hansen Distribution Group, FreshKo Produce Services, The Davidson Specialty Food Group and SpartanNash - delivers innovative supply chain solutions, products and services to chain, independent and military customers from 60 distribution centers nationwide. C&S offers a comprehensive range of products for every aisle of the grocery store, from fresh produce to household goods, including within our private label portfolio. C&S operates more than 200 corporate-run grocery stores primarily under the banners: D&W Fresh Market, Grand Union, Family Fare, Martin's Super Markets and Piggly Wiggly. C&S is deeply committed to corporate citizenship, actively supporting various charitable causes that help enrich and feed our communities.