Permit Technician

Forsyth County Government; Cumming (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

Forsyth County Government is seeking an organized Office Administrator to process permitting and inspection documentation. The ideal candidate will manage office tasks, maintain records, and provide excellent customer service while ensuring confidentiality. This role offers an opportunity to contribute effectively to the community and requires a high school diploma with relevant certifications.

Qualifications

• Requires high school diploma or GED plus vocational training in office administration.
• Possession of State of Georgia driver’s license and Notary Public certification may be required.
• Typing speed of 30 words per minute is mandatory.

Responsibilities

• Processes various documentation within established procedures and timeframes.
• Maintains filing systems and conducts research of departmental files.
• Handles telephone calls and visitor inquiries.

Skills

Data entry

Customer service

Confidentiality

Education

High school diploma or GED

International Code Council Permit Technician Certification

Job description

The purpose of this classification is to process various permitting and inspection documentation, to include permits and permit applications, inspection field reports and third-party information.

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures; receives, reviews, records, types, and/or distributes documentation; enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; maintains computerized and/or hardcopy records.

Answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; retrieves messages from voice mail or answering machine; initiates and returns calls as necessary; relays calls/messages via base radio.

Operates a computer to enter, retrieve, review or modify data; performs data entry functions by keying data into computer; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, case management, calendar, Internet, e-mail, or other programs.

Processes invoices for payment; matches invoices with backup documentation; verifies receipt of goods/services; reviews invoices for accuracy and proper budgetary coding; makes applicable calculations and researches discrepancies; forwards invoices for payment.

Maintains file system of various files/records for the department/division; prepares and sets up files; sorts/organizes documents to be filed; files documents in designated order; retrieves/replaces files; shreds/destroys confidential or obsolete documents.

Conducts research of department files, database records, hardcopy materials, Internet sites, or other sources as needed.

Performs general clerical tasks, which may include making copies, sending/receiving faxes, updating department documentation, sorting/distributing incoming mail, or processing outgoing mail.

Maintains confidentiality of departmental documentation and issues.

• High school diploma or GED; supplemented by college level course work or vocational training in office administration, and personal computer operations; supplemented by one(1) year previous experience and/or training involving office administration, computerized mapping, database administration, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• May require possession and maintenance of valid State of Georgia Notary Public certification.
• May require possession and maintenance of valid State of Georgia driver’s license.
• Typing speed of 30 words per minute required.
• Requires possession and maintenance of the International Code Council Permit Technician Certification.

The purpose of this classification is to process various permitting and inspection documentation, to include permits and permit applications, inspection field reports and third-party information.

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures; receives, reviews, records, types, and/or distributes documentation; enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; maintains computerized and/or hardcopy records.

Answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; retrieves messages from voice mail or answering machine; initiates and returns calls as necessary; relays calls/messages via base radio.

Operates a computer to enter, retrieve, review or modify data; performs data entry functions by keying data into computer; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, case management, calendar, Internet, e-mail, or other programs.

Processes invoices for payment; matches invoices with backup documentation; verifies receipt of goods/services; reviews invoices for accuracy and proper budgetary coding; makes applicable calculations and researches discrepancies; forwards invoices for payment.

Maintains file system of various files/records for the department/division; prepares and sets up files; sorts/organizes documents to be filed; files documents in designated order; retrieves/replaces files; shreds/destroys confidential or obsolete documents.

Conducts research of department files, database records, hardcopy materials, Internet sites, or other sources as needed.

Performs general clerical tasks, which may include making copies, sending/receiving faxes, updating department documentation, sorting/distributing incoming mail, or processing outgoing mail.

Maintains confidentiality of departmental documentation and issues.

• High school diploma or GED; supplemented by college level course work or vocational training in office administration, and personal computer operations; supplemented by one(1) year previous experience and/or training involving office administration, computerized mapping, database administration, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• May require possession and maintenance of valid State of Georgia Notary Public certification.
• May require possession and maintenance of valid State of Georgia driver’s license.
• Typing speed of 30 words per minute required.
• Requires possession and maintenance of the International Code Council Permit Technician Certification.

PERFORMANCE APTITUDES Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.

Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation toothers regarding the application of procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment.

Situational Reasoning: Requires the ability to exercise judgement decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.

ADA COMPLIANCE

Physical Ability: Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).

Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

About the company

Forsyth County is a county in the north-central portion of the US state of Georgia.

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