Permit Tech (Internal Applicants Only)

City of East Point; East Point (GA); On-site; USD 40,000 - 65,000; Full time

Job summary

The City of East Point is seeking a full-time Permit Technician in the Planning & Community Development department to handle building permit applications, schedule inspections, and answer questions about the permit and inspections processes.

Responsibilities include serving as the first point of contact for walk-in and phone customers, reviewing applications, inputting data, maintaining records, coordinating with the Building Official, and assisting with enforcement and reports, while

Qualifications

• High school diploma or equivalent.
• 2+ years of municipal experience.
• 2+ years professional experience in permit issuance.

Responsibilities

• Process and schedule inspection requests and coordinate with Building Official.
• Process permit applications for commercial and residential buildings, signs, temporary uses, and other projects.
• Input data into City computer software and maintain records.
• Provide information to the public regarding permits, regulations, and procedures.
• Coordinate with other departments to ensure code compliance.
• Perform field inspections to verify permits and regulations.

Skills

Permit processing

Data entry

Customer service

GIS basics

Education

High school diploma

Tools

Access

Excel

Word

Job description

The Permit Technician is a full-time position under the direction of the Permits Manager and Assistant Director in the Planning & Community Development department. The primary duties of this position will be processing building permit applications, scheduling inspections, answering questions regarding the permit and inspections processes and procedures.

• Serves as an initial point of contact for the Planning and Building Department to include walk-in and phone customers
• Answer general questions regarding services, permitting, processes and procedures provided by the Planning and Building Department
• Process and schedules inspection requests and coordinates with Building Official
• Processes permit applications for commercial and residential buildings, signs temporary use, and other projects in the City of East Point
• Review and process permit applications, documents and associated fees
• Input data into City computer software
• Performs a variety of daily clerical and administrative duties, including but not limited to, answering and directing incoming calls, operating computer software, data entry, creating and managing records, facilitating letters and other documents and correspondence as required
• Maintains department archives and records including filing, storage, and destruction
• Process all permits after the completion of plan review by Building Official
• Represents the City and department by performing a wide variety of functions at meetings, occasions, and events
• Performs other duties as assigned
• Review and process construction and development permit applications
• Provide information to the public regarding permits, regulations, and procedures
• Maintain and manage permit documentation and records
• Coordinate with other departments and agencies to ensure code compliance
• Perform field inspections to verify compliance with permits and regulations
• Manage permitting databases and tracking systems
• Prepare reports and correspondence related to permit activities
• Assist in the enforcement of code violations

• High school diploma or equivalent
• 2+ years of municipal experience required
• 2+ years professional experience in permit issuance
• Equivalent combination of education and experience accepted

• Knowledge of permits, licensing and plan review requirements, ordinance, guidelines SOP, laws, etc.
• Some knowledge of construction methods and materials, engineering principles and practices and building safety standards
• Some knowledge of local ordinances pertaining to planning and zoning
• Knowledge of office procedures, standard protocols and practices, including business correspondence, filing techniques
• Knowledge of building trades, Certificate of Occupancy and Occupational Tax licensing and permitting guidelines
• Attend professional development training to maintain needed skill sets to enhance and support innovative service delivery practices
• Working knowledge at an advance level of computer software applications and database management including Access, Word, Excel and Power Point and GIS
• Skill in communicating concise and clearly verbal and in written form
• Ability to explain complex issues, rules and regulations
• Management skills and ability to train subordinate division staff members
• Ability to prepare and present a variety of reports to various entities
• Ability to work independently and in a team setting to meet deadlines
• Ability to communicate development permit business licensing and plan review requirements to contractor and the public in a professional, articulate and courteous manner
• Ability to establish and maintain effective and cooperative working relationships with builders, contractors and the public and City officials, staff and city employees

CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS

• Permit Technician Certification is preferred
• Ability to obtain ICC (International Code Council) Permit Technician Certification

• General Administration
• Legal Aspects
• Plans and Documents
• Zoning and Site Development