Permanent MLOps Engineer (GCP OR time series/demand forcasting REQUIRED) - NO C2C: will sponsor H1B

neteffects; West Newton (MA); On-site; USD 140,000 - 190,000; Full time

Job summary

NetEffects in the United States is seeking an experienced MLOps/ML Engineer to design and operate production ML workloads. You will build and maintain CI/CD pipelines for model training, validation, deployment, and rollback, and productionize models from data scientists and partners.

Your role includes improving time-series forecasting models, monitoring accuracy, and applying feature engineering and hyperparameter tuning to boost business outcomes.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Data Science, Analytics, or related field.
• 3+ years in MLOps or production ML workloads with hands-on deployment.
• Experience deploying and operating ML models in production and improving them.
• Hands-on data science capable, able to modify features and hyperparameters.
• Experience owning time-series or demand forecasting models in production.
• Forecasting techniques and accuracy measures like WMAPE; explain tradeoffs.
• Proficiency with ML libraries, Python, testing, and production-quality code.
• GCP experience (Vertex AI, BigQuery) and CI/CD for ML pipelines.
• Containerization and orchestration (Docker, Kubernetes); IaC (Terraform).
• Workflow orchestration (Airflow/Vertex AI Pipelines) and data warehousing concepts.
• Model monitoring, drift detection, automated alerting; explain model performance.
• Bonus: LLM ops, Gemini/Vertex, prompt versioning, and retail forecasting context.

Responsibilities

• Design, build, and maintain CI/CD pipelines for model training, validation, deployment, and rollback.
• Productionize models developed by data scientists and vendors into scalable pipelines.
• Own maintenance and performance of enterprise sales forecasting models, with accuracy tracking.
• Diagnose forecast accuracy degradation and apply data science techniques to improve results.
• Evaluate forecast performance using measures like WMAPE and report trends to stakeholders.
• Translate business context into model features and adjustments for useful forecasts.
• Partner with Finance, Operations, and Supply Chain to ensure business impact of changes.
• Deploy and manage models on Vertex AI (training jobs, endpoints, batch prediction, pipelines).
• Operationalize LLM and generative AI workloads, including in-warehouse invocation from BigQuery.
• Implement model monitoring for accuracy, drift, data quality, latency, and automated alerts.
• Build automated retraining workflows with promotion criteria and approval gates.
• Establish model registry, versioning, and lineage for traceability.
• Manage feature pipelines and ensure training/serving data consistency.
• Monitor compute and inference cost; optimize model selection and real-time vs batch tradeoffs.
• Define IaC standards for ML environments and promote from development to production.
• Collaborate with Security/Privacy to meet data classification and retention requirements.
• Support governance and audit by documenting model behavior and validation results.
• Troubleshoot production failures, perform root cause analysis, and implement safeguards.
• Mentor engineers and data scientists on production standards and deployment practices.

Skills

Python programming

MLOps

Production ML

Time series forecasting

SQL proficiency

CI/CD pipelines

Model monitoring

Drift detection

GCP

Data pipelines

Education

Bachelor's degree in Computer Science, Engineering, Data Science, Analytics, or related

Tools

Vertex AI

BigQuery

Docker

Kubernetes

Terraform

Airflow

Cloud Composer

Vertex AI Pipelines

Job description

Bachelor's degree in Computer Science, Engineering, Data Science, Analytics, or related

3+ years of experience in MLOps, Machine Learning Engineering, Data Engineering, or DevOps supporting production ML workloads.

Demonstrated experience deploying and operating machine learning models in production, and maintaining and improving them once live.

Hands-on data science capability, including the ability to independently modify model features, algorithms, and hyperparameters rather than only deploying models built by others.

Experience owning and improving time series or demand forecasting models in production, including diagnosing and correcting accuracy degradation.

Working knowledge of forecasting techniques and accuracy measures such as WMAPE, and the ability to explain tradeoffs between model options.

Proficiency with common ML and statistical libraries used for model development and evaluation.

Strong proficiency in Python, including packaging, testing, and writing production-quality code.

Hands-on experience with GCP, particularly Vertex AI and BigQuery.

Experience building CI/CD pipelines and applying software engineering practices to ML workflows.

Experience with containerization and orchestration (Docker, Kubernetes, or similar).

Experience with infrastructure-as-code tooling (Terraform or similar).

Working knowledge of workflow orchestration tools (Airflow, Cloud Composer, Vertex AI Pipelines, or similar).

Strong SQL proficiency and understanding of data pipeline and warehouse concepts.

Experience implementing model monitoring, drift detection, and automated alerting.

Understanding of model evaluation metrics and the ability to reason about model performance in production.

Bonus Skills & Preferred Expertise - Not Required

Hands-on experience operationalizing LLMs, including Gemini via Vertex AI or in-warehouse invocation from BigQuery.

Experience with LLM-specific operational concerns such as prompt versioning, output evaluation, guardrails, and token cost management.

Experience with sales or demand forecasting in a multi-unit retail or restaurant environment, including café or store level granularity.

Experience benchmarking competing forecasting approaches and recommending a model based on measured accuracy and business impact.

Experience with feature store implementation and management.

Experience managing models delivered by external vendors or systems integrators through to production handover.

Familiarity with responsible AI practices, model risk management, or AI governance frameworks.

Key Responsibilities

Design, build, and maintain CI/CD pipelines for model training, validation, deployment, and rollback.

Productionize models developed by data scientists and vendor partners, converting experimental code into scalable, maintainable, and reproducible pipelines.

Own ongoing maintenance and performance of the enterprise sales forecasting models, including accuracy tracking, periodic recalibration, and continuous improvement.

Diagnose forecast accuracy degradation and apply data science techniques to improve results, including feature engineering, algorithm selection, hyperparameter tuning, and adjustment of model logic.

Evaluate forecast performance using appropriate accuracy measures such as WMAPE, and report results and improvement trends to business stakeholders.

Translate business context, including promotions, seasonality, café openings and closures, and operational disruptions, into model features and adjustments so forecasts remain useful for planning.

Partner with Finance, Operations, and Supply Chain to understand how forecasts are consumed and ensure model changes deliver measurable business benefit.

Deploy and manage models on Vertex AI, including training jobs, endpoints, batch prediction, and pipeline orchestration.

Operationalize LLM and generative AI workloads, including in-warehouse model invocation from GCP BigQuery, prompt and model version management, and output validation.

Implement model monitoring for accuracy, drift, data quality, latency, and failure, with automated alerting rather than manual review.

Build automated retraining workflows with clear promotion criteria and approval gates before a new model version reaches production.

Establish model registry, versioning, and lineage practices so that every production prediction can be traced to a model version, code commit, and training dataset.

Manage feature pipelines and ensure consistency between training and serving data to prevent training-serving skew.

Monitor and optimize compute and inference cost, including model selection, batch versus real-time tradeoffs, and capacity utilization.

Define and enforce infrastructure-as-code (IaC) standards for ML environments, including environment promotion from development through production.

Partner with Security and Privacy teams to ensure models and training data meet data classification, access control, and retention requirements.

Support model governance and audit requirements by documenting model behavior, validation results, and approval history.

Troubleshoot production model and pipeline failures, drive root cause analysis, and implement preventive controls.

Collaborate with Data Engineering to define upstream data requirements and ensure pipeline reliability for model inputs.

Contribute to architecture reviews and present ML platform designs and operational readiness for approval.

Mentor engineers and data scientists on production standards, deployment practices, and operational discipline.