Permanent Full-time Licensing Specialist

Modern Family Law; California; Remote; USD 95,000 - 105,000; Full time

Benefits offered by this job

Health insurance

HSA/FSA options

Disability insurance

Dental & Vision care

Life insurance

401(k)

Vacation & sick time

Employee assistance program

Job summary

Modern Family Law, a boutique firm specializing in Family Law, seeks a compassionate People & Culture Specialist to lead employee relations, leave and accommodations for a multi-state workforce in a remote-capable role.

You will partner with managers and attorneys, manage intake through resolution, maintain confidential case records, and advance People & Culture initiatives while ensuring policy compliance and respectful workplace practices.

Qualifications

• 5+ years of experience in employee relations or HR with independent ownership of complex matters
• Bachelor’s degree in HR, Business, Psychology or related field; equivalent experience considered
• Experience conducting employee relations reviews or investigations and advising managers on performance and workplace concerns
• Hands-on experience administering leave and accommodations including ADA, FMLA, and state/local requirements
• Knowledge of multi-state employment practices and jurisdictions including California, Colorado, Texas, Washington, Virginia and Georgia; ability to apply in other jurisdictions as needed
• Experience in a law firm or professional services environment preferred
• Strong MS Office, SharePoint, Adobe, Slack and Zoom familiarity

Responsibilities

• Lead day-to-day employee relations, leave, and accommodation work
• Partner with managers, MAs, and employees on workplace concerns and follow-up
• Advise managers on performance, conduct, attendance, and employee retention
• Escalate significant risks to People & Culture leadership
• Maintain confidential case records and track actions and deadlines

Skills

Employee relations

Leave administration

Accommodations

Policy compliance

Investigations

Coaching managers

Documentation

Confidentiality

Education

Bachelor's degree in HR/Business/Psychology

Tools

Outlook

SharePoint

Word

Excel

PowerPoint

Adobe

Slack

Zoom

Job description

Modern Family Law, a boutique law firm which specializes in Family Law, is looking for a compassionate, innovative, and organized People & Culture Specialist – Employee Relations, Leave and Accommodations to work remotely near one of our office locations. Modern Family Law offers dynamic compensation, a wide array of benefit selections, and a culture built on family.

Role summary

The People & Culture Specialist leads day-to-day employee relations, leave, and accommodation work for the Firm’s multi-state workforce. The role is a primary partner to managers, Managing Attorneys (MAs), and employees on workplace concerns, performance and conduct matters, and leave or accommodation requests. The specialist owns assigned matters from intake through resolution, communicates clear recommendations, documents decisions and follow-up, and leads approved People & Culture initiatives through implementation. The role works independently within established policies and guidance and promptly brings significant legal, employee, or policy risk to People & Culture leadership.

Responsibilities

• Lead the day-to-day employee relations process for assigned matters, including intake, issue assessment, fact-finding, interviews, investigations, findings, recommendations, communication, documentation, and follow-up.
• Serve as a trusted People & Culture partner to MAs, managers, and employees. Lead consultations and meetings, clarify the concern, coach managers on fair and consistent next steps, and confirm agreed actions are completed.
• Advise managers on performance, conduct, attendance, workplace conflict, retention, and other employee concerns. Promote coaching and development where appropriate and partner with P&C leadership on formal corrective action or separation decisions.
• Use sound judgment to resolve routine matters within Firm policy. Escalate promptly to P&C leadership any allegation or circumstance involving significant legal or employee risk, potential retaliation or discrimination, safety concerns, policy interpretation or exceptions, or a proposed high-impact employment decision.
• Maintain accurate, timely, and confidential case records, including relevant facts, analysis, recommendations, decisions, communications, and assigned follow-up. Track open actions and deadlines through completion.
• Own assigned leave and accommodation matters, including applicable ADA, FMLA, state and local leave laws, and religious accommodations. Coordinate the interactive process, required documentation, employee and manager communication, and timely case milestones.
• Partner with employees, managers, payroll, benefits, and other stakeholders to coordinate leave administration and workplace accommodations while protecting confidential medical information and limiting access to those with a business need.
• Monitor changes in employment and leave requirements across the Firm’s jurisdictions. Research questions, identify operational impacts, recommend updates, and support implementation of policies, procedures, handbook materials, and manager guidance.
• Lead approved employee relations, leave, accommodation, and employee experience initiatives from planning through completion. Define deliverables and milestones, coordinate owners, communicate status and risks, resolve routine blockers, and confirm adoption and follow-through.
• Develop, document, and maintain practical procedures, templates, and process guides that improve consistency, timely handling, compliance, and scalability across the Firm.
• Review case and leave data, recurring themes, and manager feedback to identify trends and recommend specific actions to P&C leadership. Track agreed actions and report progress and outcomes.
• Partner with P&C leadership to plan and deliver manager education and resources on employee relations, performance conversations, leave, accommodations, and effective partnership with P&C. Follow up on questions and reinforce key practices.
• Work with cross-functional partners to resolve employee matters and implement People & Culture processes. Keep stakeholders informed of their responsibilities, timelines, and next steps.
• Perform other related duties as assigned to support People & Culture and Firm needs.

Requirements

Requirements

• At least six (5) years of progressively responsible experience in employee relations, human resources, leave administration, accommodations, employment compliance, or a closely related field, including independent ownership of complex matters and projects.
• A bachelor’s degree in Human Resources, Business, Psychology, or a related field is preferred. An equivalent combination of education and directly relevant experience will be considered.
• Demonstrated experience conducting employee relations reviews or investigations and advising managers on performance, conduct, workplace concerns, and appropriate follow-up.
• Hands‑on experience administering leave and accommodation processes, including the ADA, FMLA, and applicable state and local requirements.
• Working knowledge of employment practices and multi‑state requirements, including California, Colorado, Texas, Washington, Virginia and Georgia; ability to research and apply requirements in additional jurisdictions as the Firm expands.
• Experience in a law firm, professional services, or a rapidly growing multi‑state organization is preferred.
• Strong working knowledge of Microsoft Office, including Outlook, SharePoint, Word, Excel, and PowerPoint, as well as Adobe, Slack, and Zoom.
• Reliable remote work setup, including high-speed internet and a functional workstation.

Skills and competencies

• Takes initiative and follows work through to completion; translates broad goals into clear deliverables, milestones, ownership, and regular updates.
• Exercises sound judgment, balances employee care with consistent policy application, and knows when to consult or escalation.
• Demonstrates strong written and verbal communication skills, interacting with employees, MAs, managers, and leaders at all levels with professionalism, empathy, and clarity through phone, video, email, and messaging platforms.
• Organizes multiple sensitive matters effectively, prioritizes deadlines, and maintains reliable documentation and follow-up.
• Builds trust while handling confidential and sensitive information with discretion.
• Uses facts and available data to identify patterns, explain options, and make practical recommendations.
• Works independently with minimal supervision while collaborating effectively across teams and adapting to changing business needs.

Benefits

Mandatory Notices for Applicants:

ADA Compliance: Candidates must be able to perform therole’sduties with or without reasonableaccommodations. Requests foraccommodationsshould be made to the Director of People Operations in advance.

Compensation and Benefits:Salary Rangefor California and Washington: $95,000-$105,000.Thisrange is areasonably reliableestimate of the base salary that this role is expected toreceive. Actual pay will be adjusted based on experience, location, and other job-related factorspermittedby law.

Comprehensivebenefits package includes health insurance, HSA/FSA options, short-term and long-term disability, dental and vision care, life insurance, 401(k), vacation, sick time, and access to an employeeassistanceprogram.Additionalvoluntary benefits include accident insurance, life insurance, disability insurance, critical illness insurance, long-term care insurance, and pet insurance.Commuter and transit benefits may be available in some locations.

Pursuant to the local Fair Chance Ordinance, we willconsider foremployment qualified applicants with arrest and conviction records. Modern Family Law is committed to diversity andinclusion in the workplace. Individuals seeking employment at MFL are considered withoutregard to race, color, religion, sex, sexual orientation, gender identification, national origin, age,marital status, ancestry, disability, veteran status, or genetic information, amongotherprotected bases.