Perkins Fairmont-Server

Perkins Restaurant & Bakery - KRMM hospitality; Fairmont (MN); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Flexible schedule

Job summary

Perkins Restaurant & Bakery in Minnesota is seeking a friendly server to provide guest-focused service according to policy and standards. You will greet guests, take orders, deliver food, and help maintain a clean dining area while projecting genuine hospitality.

The role emphasizes teamwork, consistent guest satisfaction, and adherence to safety and sanitation. Flexible scheduling, opportunities for advancement, and benefits like 401(k) and employee discounts are available.

Qualifications

• Basic sanitation, safety and customer service can be taught in house.
• Must be able to stand and walk for extended periods.
• Ability to take direction and work as a team.

Responsibilities

• Provide friendly, efficient service to guests according to policies and standards.
• Greet guests, take orders, and deliver food in a timely manner.
• Maintain clean dining areas, restock supplies, and assist teammates as needed.
• Ensure guest satisfaction and report issues to the Manager on Duty.
• Operate POS equipment and write guest checks per company policy.
• Support service cycle and uphold high hospitality standards.

Skills

Guest interactions

Customer service

Time management

Communication

Sanitation

Job description

Benefits:

• 401(k)
• Employee discounts
• Flexible schedule

At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too!

SUMMARY OF POSITION

Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Shows quests genuine hospitality while providing them with a memorable experience. Look like a professional and show sincerity with a positive, friendly attitude. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty.

POSITION ACTIVITIES AND TASKS

• Guest Interactions


• Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.


• Greets guest in a courteous and respectable way when seated at station.


• Welcomes guests immediate upon seating with a non-scripted greeting


• Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests’ needs.


• Deliver Hot Food – Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately.


• Deliver Perkins Service – Show a desire to please with your genuine hospitality, personality and specific suggestions at every step. Actively engage Guests who have concerns and remedy them. Ensure that each Guest is 100% satisfied with his/her dining experience.


• Clean – Keep tables/station, pantry line area and dining room common areas clean. Complete assigned Perkins cleaning system duties.


• Attends to any additional guests’ needs or requests


• Maintains dining area – pre-bussing, detailing etc.


• Maintains cleanliness of his/her stations and pantry.


• Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.


• Executes the service cycle and team responsibilities at all times. Ensures 100% guest satisfaction on every visit.


• Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc.


• Processes Orders


• Writes guest check and/or operates POS equipment pursuant to company policies.


• Assists Team Members


• Maintains service stations, garnish line, service bar and common areas of the restaurant


• Restocks service station with glasses, tea, ice and plates


• Fills condiments


• Cleans mirrors and artifacts


• Runs food for all servers to ensure hot food is served hot


• Maintains cleanliness of dining room, and pantry area.

PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS

• Extensive standing and walking for up to 8 hours


• Must be able to communicate clearly


• Must have time management skills


• Bending, reaching, walking


• Carrying trays of food products weighing about 50 pounds for distances up to 30 feet

SUPERVISION RECEIVED:

Receives direction and training from Manager on duty as to the specific procedures and assignments.

KNOWLEDGE AND SKILL REQUIRED:

Basic skills such as sanitation, safety, and customer service can be taught through in house training.

EXPERIENCE REQUIRED:

None

Disclaimer

This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.