Perioperative Support Services Technician - Surgery - Full Time 8 hours Days (7:30AM to 4:00PM) (Union, Non-Exempt)

University of Southern California; United States; Sur place; USD 29 000 - 36 000; Plein temps

Résumé du poste

The Perioperative Support Services Technician at University of Southern California assists in coordinating daily operations between physicians, offices, and hospital staff. Schedules cases with appropriate time allocation and maintains post-op data entry to support accurate patient billing.

He/she serves as a unit receptionist, performs routine clerical duties, and collaborates with the Lead nurse, Nurse Navigator, and Director to ensure staffing and compliance with policies.

Qualifications

• High School diploma or equivalent is required.
• Typing skills with strong knowledge of medical terminology are preferred.

Responsabilités

• Schedules cases with necessary information and allocates time.
• Acts as receptionist for the unit and handles routine clerical, scheduling, and desk activities.
• Performs post-op data entry and records operating room charges for each patient.
• Supports the organization-wide Performance Improvement Program through training and quality control activities.
• Coordinates with Finance, Purchasing, Inventory Clerk, and leadership to ensure accurate charging and stock management.

Formation

High School diploma or equivalent

Description du poste

Job Qualifications

Accountable to the Director of Surgical Services. Conducts department training for the Electronic Medical Record Scheduling System and troubleshoots problems with this system. Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships. Performs post-op data entry. Prioritizes appropriately and communicates information in a timely manner. Promotes positive public relations when communicating with surgeons’ offices. Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities. Schedules cases seeking necessary information and effectively schedules cases by Acts as a receptionist for the unit and assumes routine clerical, scheduling, and desk activities as appropriate and can work effectively in an environment that demands emotional stability, mature judgment, and flexibility. Assists with Billing duties as a relief as necessary. Assumes responsibility for computing and recording Operating Room charges on each patient. Maintains current prices on items pertaining to patient charges. Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships. Maintains and updates Implant log to ensure data integrity. Monitors and audits The Specialty Surgeries cases for charging and time accuracy. Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities. Works closely with Finance and Purchasing to ensure accurate charging practices. Works closely with Inventory Clerk in maintaining inventory on various Operating Room stock. Works closely with the Lead nurse and Nurse Navigator to ensure compliance. Assists with the Lead Nurse, Unit Nurse Supervisor and Director for assisting with daily staffing needs. Other duties as assigned.

Accountable to the Director of Surgical Services. Conducts department training for the Electronic Medical Record Scheduling System and troubleshoots problems with this system. Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships. Performs post‑op data entry. Prioritizes appropriately and communicates information in a timely manner. Promotes positive public relations when communicating with surgeons’ offices. Responsible for understanding and participating in the organization‑wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities. Schedules cases seeking necessary information and effectively schedules cases by Acts as a receptionist for the unit and assumes routine clerical, scheduling, and desk activities as appropriate and can work effectively in an environment that demands emotional stability, mature judgment, and flexibility. Assists with Billing duties as a relief as necessary. Assumes responsibility for computing and recording Operating Room charges on each patient. Maintains current prices on items pertaining to patient charges. Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships. Maintains and updates Implant log to ensure data integrity. Monitors and audits The Specialty Surgeries cases for charging and time accuracy. Responsible for understanding and participating in the organization‑wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities. Works closely with Finance and Purchasing to ensure accurate charging practices. Works closely with Inventory Clerk in maintaining inventory on various Operating Room stock. Works closely with the Lead nurse and Nurse Navigator to ensure compliance. Assists with the Lead Nurse, Unit Nurse Supervisor and Director for assisting with daily staffing needs. Other duties as assigned.

Education

Minimum (Required) High School diploma or equivalent preferred Preferred (Not required)

Work Experience

Minimum (Required) 1-year Operating Room scheduling experience or equivalent work experience. 2 years clerical experience. Preferred (Not required) Typing skills with strong knowledge of medical terminology preferred

Licenses and Certifications

Minimum (Required) Preferred (Not required)

Pay Transparency

The hourly rate range for this position is $21.00 - $26.16. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Job Summary

The Perioperative Support Services Technician assists with the communication between physicians, offices, and hospital personnel that is essential for the coordination of the daily activities. Following the rules established by the medical staff, schedules cases with appropriate time allocation. Applies good interpersonal and communication process utilizing verbal and non‑verbal skills to achieve organizational service goals of customer satisfaction and a positive work environment. Input in computer the post‑op data information. Accountable to the Business Manager.

Equal Opportunity

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [e-mail]. Inquiries will be treated as confidential to the extent permitted by law.

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Keck Medicine of USC

Keck Medicine of USC is the University of Southern California’s medical enterprise, one of only two university‑based medical systems in the Los Angeles area. Keck Medicine combines academic excellence, world‑class research and state‑of‑the‑art facilities to provide highly specialized care for some of the most acute patients in the country. Our internationally renowned physicians and scientists provide world‑class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital, USC Arcadia Hospital and more than 100 unique clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties. Keck Medical Center of USC, which includes Keck Hospital and USC Norris Cancer Hospital, is among the top 50 hospitals in the country in 8 specialties, as well as the top three hospitals in metro Los Angeles and top 10 hospitals in California, according to U.S. News & World Report’s 2024-25 Best Hospitals rankings.