Performing Arts Cashier (part-time)

Citrus College; Glendora (CA); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Pro-rated vacation, sick leave, and US

Job summary

Citrus College in Glendora, CA is seeking a part-time Box Office Clerk to handle cashiering and clerical tasks that support reserving and selling tickets for the district’s theater productions. Minimum qualifications include a high school diploma or equivalent and one year of cashiering experience; preferred are box office or event venue experience and familiarity with ticketing systems and MS Office.

The role requires flexible evenings and weekends, accurate cash handling, customer service, and

Qualifications

• High school diploma or equivalent with one year cashiering experience.
• Ability to operate a box office and handle cash and payments.
• Proficiency with basic office software.

Responsibilities

• Sell tickets at box office window, by phone, or by mail/fax, and process subscriptions and requests.
• Balance cash drawer and reconcile daily receipts; provide daily sales summaries.
• Assist customers with seating, accessibility needs, and inquiries about performances and ticketing information.
• Handle refunds and resolve customer complaints as needed.

Skills

Cashiering

Customer service

Ticket sales

Education

High school diploma or equivalent

Tools

Ticketing systems

Ticket printers

Microsoft Office

Multi-line telephone systems

Job description

Position Information

Recruitment Start Date 10/26/2026

Recruitment End Date 11/30/2026

First Consideration Date

Salary Range 19

Pay Rate $1,730.15 - $2,318.56 per month / $20.37 - $27.30 an hour

FLSA Status Non-Exempt

General Description/Summary

POSITION SUMMARY
Performs a variety of cashiering and clerical duties in support of reserving and selling tickets for fine arts performances at the District’s theater.

Minimum Qualifications / Education and Experience

• A high school diploma, or the equivalent, and one year of cashiering experience.

Preferred Qualifications

• Previous experience working in a performing arts box office, theater, event venue, or similar ticketing environment.
• Demonstrated experience with cashiering, ticket sales, payment processing, cash reconciliation, and basic financial recordkeeping.
• Experience using computerized ticketing systems, ticket printers, Microsoft Office or similar desktop applications, and multi-line telephone systems.
• Demonstrates sensitivity to, understanding of, and ability to work with the diverse academic, socioeconomic, ethnic, religious, disability, gender, gender identity, sexual orientation, immigration status, and cultural background of community college students, faculty, and staff; and successfully fosters and supports an inclusive educational and work environment.

Essential Duties and Responsibilities

• Greets customers and sells tickets at a box office window, over the telephone, or by mail/ FAX and subscriptions for various performing arts functions at the District’s theater. Mails, hands out, and sets up will-call tickets.
• Receives ticket requests for special groups and performances. Computes aggregate ticket charges and receives payment or forwards for billing and accounts receivable action.
• Processes payments, accepting cash, check, credit card, or electronic funds transfer. Ensures control of monies received at all times.
• Prints tickets, verifying accuracy and non-duplication of seats, dates, and venue.
• Assists customers in selecting desirable seat locations within the theater. Accommodates persons with special needs, e.g., wheel chairs, hearing, or sight impairments.
• Receives and responds to questions and inquiries from the general public, students, and staff about theater performances and ticketing information.
• Works with patrons to solve problems such as lost or forgotten tickets and unique seating requirements.
• Receives and resolves customer complaints. Issues refunds as appropriate.
• Reconciles cash drawer to match sales. Balances daily receipts to cash register including cash, check, charge cards and refunds; prepare daily summary of sales.
• Provides general clerical assistance as needed in the daily operations of the box office. Opens and distributes mail, issues gift certificates, and prepares routine correspondence. Answers the telephone and responds to questions, referring difficult inquiries to others.
• Maintains a variety of files and records. Maintains specific records for season-ticket patrons. Develops and updates address lists of current prospective patrons. Participates in bulk mailings.
• Work a flexible schedule including evenings and weekends as needed.
• May receive and process online ticket orders.
• Performs other duties as assigned that support the overall objective of the position.

Knowledge, Skills and Abilities

• Requires working knowledge of the operations, services, and routines associated with a performing arts box office.
• Requires working knowledge of cashiering procedures.
• Requires knowledge of and skill at using a personal computer with desktop productivity software and special applications for ticketing, ticket printers, multi-line telephone, and a variety of common office equipment.
• Requires sufficient math skills to compute totals and balance cash receipts.
• Requires sufficient knowledge of English language to give directions and prepare routine correspondence.
• Requires sufficient human relations skill to exercise patience when dealing with customers, describe productions, and solve customer problems.

Abilities

• Requires the ability to carry out the functions of the position.
• Requires the ability to sell tickets, perform cashiering and customer service, and perform basic financial recordkeeping for balancing sales with cash receipts.
• Requires the ability to respond to customer requests.
• Requires the ability to maintain accurate files.
• Requires the ability to work varying shifts including evenings and weekends.

Physical Abilities

• Incumbent must be able to function in an office environment engaged in work of primarily a sedentary nature.
• Requires the ability to sit at a workstation for extended periods of time and to stand upright and forward flexing, for intermittent periods of time.
• Requires the ability to interact with customers at a customer service window.
• Requires near visual acuity to write, read written materials and computer screens, and observe customers at service windows in need of assistance.
• Requires sufficient hearing and speech ability for ordinary and telephone conversations.
• Requires sufficient hand-eye and finger dexterity to write, use a keyboard and pointing device.
• Requires the ability to reach to access files, supplies and office equipment.

Working Conditions

• Work is performed indoors where minimal safety considerations exist.

Department

Visual and Performing Arts Department Administration

Job Category

Classified

Assignment

Part-Time

Percentage of Time

49%

Months per Year

12 months

Work Days per Week

M-F

Work Schedule per Day

4.75 hours per day, 4 days per week, total of 19 hours per week

Bargaining Unit

Classified

Citrus College Diversity Statement

CITRUS COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of Citrus College to not discriminate against and to encourage a diversity of applicants based on national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, physical or mental disability, use of family and medical care leave, genetic information, military or veteran status, gender identity, gender expression, or because they are perceived to have one or more of the preceding characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

Benefits

• The District provides prorated vacation, sick leave, and holidays.

About Transcripts

• Candidates must upload copies of all transcripts (need not be official at the time of application) which prove sufficient for verifying minimum qualifications for this position.
• Official transcripts will be required at the time of the job offer.
• Transcripts must be from the awarding institution and must show that the degree has been awarded (or conferred) and the year.
• Degree(s) must be earned (or conferred) from accredited institution(s) or an equivalent foreign institution by the first consideration date for this position.
• All degrees must be verifiable on a legible transcript by the indicated first consideration date for this position.
• Foreign transcripts must be transcribed in English AND evaluated for U.S. equivalency by a bona fide U.S. evaluation service.

Selection Process

• A selection committee will review application packages of those candidates who have met the minimum qualifications for this position and will select a limited number of qualified candidates for an interview.
• Each candidate may be asked to deliver a presentation on a topic of the selection committee’s choice. The candidate will be informed of the topic when an interview appointment is scheduled.
• Each candidate may be asked to complete a writing prompt just prior to the interview.
• Travel costs must be borne by the applicant.
• Final candidates for faculty, management, and supervisor/confidential positions may be interviewed by the Superintendent/President.
• If selected as a finalist, the candidate permits the District to contact current and former employer(s) to investigate employment history.