Performance & Succession, Senior Lead

FIS Management Services LLC; Jacksonville (FL); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary and benefits

Always-on learning and development

Collaborative work environment

Opportunities to give back

A voice in the future of fintech

Job summary

FIS Management Services LLC is seeking a Senior Lead for Performance & Succession to design and drive enterprise performance management and succession practices. You will connect individual performance to strategic priorities, partnering with senior leaders to shape talent strategies that support long-term success.

You will build scalable processes, promote continuous feedback, and lead governance of performance frameworks across the organization.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• 8+ years experience in talent management, organizational effectiveness or related discipline, including ownership of enterprise performance programs.
• Experience designing and implementing performance frameworks, leadership assessments and succession strategies.
• Strong analytical and consultative skills with ability to translate talent data into insights.
• Proven ability to influence senior leaders and drive enterprise change.

Responsibilities

• Lead strategy, design and governance of enterprise performance management programs centered on accountability and measurable outcomes.
• Set consistent standards for goal setting, performance reviews and related practices.
• Develop succession planning processes identifying critical talent and supporting leadership continuity.
• Align talent strategies with organizational objectives and workforce priorities.
• Facilitate talent reviews and calibration discussions for equitable decisions.
• Create dashboards, reports and insights to monitor progress and actions.
• Promote coaching, feedback and performance routines to reinforce expectations.
• Guide corrective actions and performance improvement efforts using structured approaches.
• Connect performance outcomes with succession, talent mobility and leadership development.
• Improve processes, tools and governance to strengthen organizational effectiveness.

Skills

Enterprise performance management

Succession planning

Leadership assessments

Stakeholder influence

Education

Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology or related field

Job description

Every day at FIS, innovators, problem-solvers and change-makers work together to create technology that advances the world of finance. We embrace new ideas, challenge what's possible and empower our teams to make a lasting impact. If you're ready to help shape the future of fintech, Unlock your next chapter with FIS.

About the role:

As a Performance & Succession, Senior Lead, you will design, execute and continuously improve enterprise performance management and succession practices that strengthen accountability, leadership effectiveness and organizational capability. You will build scalable processes that connect individual and business performance to strategic priorities while promoting a culture of results, growth and development. Partnering closely with senior leaders, you will advance talent strategies that support long- term business success.

What you will be doing:

• Lead the strategy, design and governance of enterprise performance management programs centered on accountability, measurable outcomes and continuous feedback.
• Set consistent standards for goal setting, performance reviews and related practices across the organization.
• Develop succession planning processes that identify critical talent, assess readiness and support leadership continuity.
• Partner with business leaders and human resources teams to align talent strategies with organizational objectives and workforce priorities.
• Facilitate talent reviews and calibration discussions to support equitable, objective decisions.
• Create dashboards, reports and insights that help leaders monitor progress and take informed action.
• Promote coaching, continuous feedback and performance routines that reinforce expectations and follow-through.
• Guide corrective actions and performance improvement efforts using structured, documented and defensible approaches.
• Connect performance outcomes with succession, talent mobility and leadership development.
• Improve processes, tools and governance to strengthen organizational effectiveness and talent outcomes.

Required qualifications:

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology or a related field, or an equivalent combination of education and experience.
• 8+ years of experience in talent management, organizational effectiveness, human resources or a related discipline, including ownership of enterprise performance programs.
• Experience designing and implementing performance frameworks, leadership assessments and succession strategies.
• Strong analytical and consultative skills, with the ability to translate talent data into actionable business insights.
• Proven ability to influence senior leaders, facilitate complex discussions and drive enterprise change.

Preferred qualifications:

• Master's degree in Human Resources, Organizational Development, Industrial-Organizational Psychology, Business Administration or a related discipline.
• Experience supporting large, complex organizations through performance transformation, leadership planning or talent strategy initiatives.
• Knowledge of talent management technologies, workforce analytics and modern performance management practices.

What we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.