Performance Improvement Clinical Specialist

SUNY Downstate Health Sciences University; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

The Senior Staff Associate / Performance Improvement Clinical Specialist at SUNY Downstate Health Sciences University will lead performance improvement initiatives to enhance patient safety, quality, efficiency and satisfaction. The role involves clinical rounding, liaison work with nursing PI, and developing corrective actions for ongoing projects.

Responsibilities include investigations, data presentation, leading PI work groups, coordinating meetings, and ensuring follow-up on findings.

Qualifications

• New York State Registered Nurse Licensure.
• Certification in CQI (CPHQ) within 18-months of hire.
• 3+ years of clinical and direct patient care experience with quality improvement.
• Proficient in Word, Excel, PowerPoint and data presentation tools.

Responsibilities

• Conduct event investigations and medical record reviews, collect data.
• Present findings in narrative, statistical and graphic formats.
• Lead work groups on performance improvement initiatives.
• Coordinate PI meetings and provide clinical expertise for projects.
• Perform records reviews for quality measures and safety investigations.
• Develop corrective actions, monitor findings and report results.
• Assist departments in PI meetings with data, agendas and minutes.
• Analyze sentinel events and identify risk reduction strategies.

Skills

Communication skills

Project management

Attention to detail

Computer skills

Education

Master's Degree

Tools

Word

Excel

PowerPoint

Job description

Job Description

The Department of Quality Regulatory Risk and Safety at SUNY Downstate Health Sciences University is seeking a full-time Senior Staff Associate / Performance Improvement Clinical Specialist. The Senior Staff Associate/Performance Improvement Clinical Specialist reports to the Director of Performance Improvement (PI) and will be responsible for clinical rounding, liaison to nursing and nursing PI, addressing clinical issues, developing and leading PI initiatives to improve patient safety, quality, efficiency and satisfaction.

Responsibilities

• Conducting event investigations and focused medical record reviews and collecting and assembling results and data
• Presenting findings in narrative, statistical and graphic formats
• Leading work groups on performance improvement initiatives
• Coordinating departmental PI and other meetings
• Provide clinical expertise for hospital and departmental performance improvement projects
• Perform medical records reviews for quality measures, sepsis, patient complaints and regulatory investigations, and identify and investigate process variation
• Develop corrective actions and improvement strategies
• Monitor and follow up on findings and present orally and in writing
• Assist clinical departments, to conduct PI meetings (agendas, minutes, statistical data, research and follow-up)
• Analyze sentinel events by investigating, producing write-ups for root cause analysis and identifying, implementing and monitoring risk reduction strategies

Qualifications

Required Qualifications

• New York State Registered Nurse Licensure
• Certification in CQI (CPHQ) within 18-months of hire
• 3+ years of clinical and direct patient care experience, knowledge of and experience with healthcare quality improvement, including metric-driven quality and safety culture and knowledge of QAPI, and safety and healthcare regulations
• Excellent computer skills, including Word, Excel, PowerPoint, graphs and tables
• Excellent communication skills and interpersonal and team building abilities
• Ability to manage several projects simultaneously
• Ability to work independently with careful attention to detail

Preferred Qualifications

• Master's Degree
• Green/Black Belt or Lean training
• Prior full-time work experience in healthcare quality improvement

About Us

Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

Equal Employment Opportunity

SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at [e-mail].