Performance Fitter - Pittsburgh, PA

Callaway Golf Sales Company; United States; On-site; USD 22,730 - 27,552; Part time

Job summary

Callaway Golf Sales Company is looking for a part-time Performance Fitter to conduct product fitting days and facilitate an excellent customer experience. This role involves setting up displays, conducting customer fittings, and educating consumers on Callaway products.

Ideal candidates have golf knowledge, customer service skills, and experience in retail or golf club fitting. The position requires availability for weekend events and offers a pay rate of $16.50 to $20.00 per hour based on experience.

Qualifications

• One year of successful retail/golf shop selling experience preferred.
• Golf club fitting experience preferred.

Responsibilities

• Support customer event goals and deliver an outstanding consumer experience.
• Set up and take down all displays and equipment.
• Conduct customer fittings using Callaway’s fitting protocol.

Skills

Golf knowledge

Customer service

Communication skills

Golf club fitting knowledge

Ability to learn product features

Education

High school diploma or GED

Job description

JOB OVERVIEW

A Performance Fitter is responsible for conducting product fitting days, facilitating a great customer experience for a product demo and fitting day from start to finish, and building enthusiasm for our Company’s products. The role also requires setting up and taking down marketing and product displays at each event. The Performance Fitter may work with an Outside Sales Representative present or independently as directed. The Performance Fitter will educate consumers on Callaway Golf and Odyssey products’ features, advantages, and benefits at customer-sponsored events. This is a part-time seasonal position with a varied schedule. Must be available to work scheduled weekdays, including weekends during the golf season in the assigned territory. The typical event day is 5–6 hours on a Saturday or Sunday.

ROLES AND RESPONSIBILITIES

• Support customer event goals and deliver an outstanding consumer experience.
• Set up and take down all displays and equipment, ensuring each event follows Callaway’s Product Fitting protocol.
• Maintain fitting carts, tents, wind blades, and table skirts, ensuring they are presentable and up-to-date.
• Inventory and update Fit Cart.
• Communicate the advantages of Callaway’s full product line to consumers.
• Conduct customer fittings using Callaway’s fitting protocol, launch monitor, and other provided tools.
• Operate and train on Odyssey Fits Tool and apply selling techniques.
• Provide personalized product specifications to consumers.
• Communicate with OSR about accomplishments and challenges, and share lessons learned from each event.

TECHNICAL COMPETENCIES

• Golf knowledge, golf club fitting knowledge, and use of a launch monitor are preferred.
• Understanding of retail golf business (green grass or off‑course) preferred.
• Ability to present the Callaway product line fully; knowledge of past Callaway products is preferred.
• Must be able to learn characteristics and distinguish features and benefits of company products and fitting concepts.
• Strong communication skills to present technical ideas and facts to a diverse audience of consumers and customers.
• Must present information in a manner consistent with Callaway standards.
• Excellent customer service and verbal and written communication skills.
• Ability to influence situations and people positively.
• Demonstrated leadership and professionalism.
• Geographic knowledge of the territory is preferred.

EDUCATION AND EXPERIENCE

• High school diploma or GED.
• One year of successful retail/golf shop selling experience preferred.
• Golf club fitting experience preferred.

PHYSICAL REQUIREMENTS

• Ability to lift up to 60 pounds (product and equipment).
• Primarily working outside.
• Preferred vehicle large enough to carry 15–20 golf bags and display tents; an SUV or minivan is preferred.
• Will travel frequently within the territory and occasionally to surrounding territories; may be asked to drive a Company vehicle or pull a Company trailer.
• Must maintain a valid driver’s license and proper insurance; driver record must meet authorized driver criteria for the company.

PAY RATE

$16.50 to $20.00 per hour, depending on experience.

DE&I AND EEOC STATEMENT

Inclusion & Diversity: As a purpose‑led, performance‑driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day. We welcome applicants from all backgrounds.