Performance Fitter - Minneapolis, MN

Callaway Golf Sales Company; United States; On-site; USD 19,604 - 27,922; Part time

Job summary

Callaway Golf Sales Company is seeking a part-time Performance Fitter responsible for conducting product fitting days and providing an outstanding customer experience. The role includes setting up marketing displays and educating consumers about Callaway products. Applicants should have golf knowledge and strong communication skills.

This role requires flexibility to work weekends during the golf season with a pay rate of $17.25 per hour.

Qualifications

• Must possess communication skills to present technical ideas.
• One year of successful retail/golf shop selling experience preferred.
• Golf club fitting experience is preferred.

Responsibilities

• Support the goals of the Customer’s event.
• Set up and take down displays and equipment.
• Conduct customer fittings using Callaway’s fitting protocol.

Skills

Golf knowledge

Customer service

Communication skills

Sales techniques

Education

High school diploma or GED

Tools

Launch monitor

Job description

About the Brand

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer. Our company is a blend of experience and diverse backgrounds and together we look to move the game forward.

Job Overview

The Performance Fitter is responsible for conducting product fitting days, facilitating a great customer experience for a product demo and fitting day from start to finish, and building enthusiasm for our Company’s products. The role also requires setting up and taking down marketing and product displays at each event. Incumbent may work an event with the Outside Sales Representative (“OSR”) present or independently as directed by the OSR. The Performance Fitter will educate consumers on Callaway Golf and Odyssey products’ features, advantages, and benefits at customer-sponsored events. This is a part‑time and seasonal position with a varied schedule. Must be available to work scheduled weekdays, including weekends during the golf season in the assigned territory. The typical event day is 5‑6 hours on a Saturday or Sunday.

Roles and Responsibilities

• Support the goals of the Customer’s event and deliver an outstanding consumer experience.
• Set up and take down all displays and equipment and ensure each event is uniform in setting up per Callaway’s Product Fitting protocol and for the fitting process.
• Ensure that fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at each event.
• Inventory and update Fit Cart.
• Effectively communicate the advantages of the full line of Callaway Golf products to consumers.
• Conduct customer fittings using Callaway’s fitting protocol, launch monitor, and other provided tools.
• Run and train on Odyssey Fits Tool and apply selling techniques.
• Provide personalized product specifications to consumers.
• Communicate with OSR about accomplishments and challenges and share and solicit lessons learned from each event.

Technical Competencies

• Golf knowledge, golf club fitting knowledge, and the use of a launch monitor are preferred.
• Understanding of retail golf business (green grass or off‑course) preferred.
• Must be able to present the Callaway product line fully; knowledge of past Callaway products is preferred.
• Can learn characteristics and distinguish features and benefits of company products and fitting concepts.
• Must possess communication skills to present technical ideas and facts to a diverse audience of consumers and customers.
• Must present information in a manner consistent with Callaway standards.
• Excellent customer service.
• Excellent verbal and written communication skills.
• Ability to influence situations and people positively.
• Demonstrated leadership and professionalism.
• Geographic knowledge of the territory is preferred.
• Must maintain a valid driver’s license and proper insurance for the resident state. Driver’s record must meet authorized driver criteria for the company.

Education and Experience

High school diploma or GED. One year of successful retail/golf shop selling experience preferred. Golf club fitting experience preferred.

Physical Requirements

Ability to lift up to 60 pounds (typically product and equipment). Primarily working in an outside environment. Prefer to have a vehicle large enough to carry 15‑20 golf bags and display tents. An SUV or Minivan is preferred. Frequent travel within the territory and occasional travel to surrounding territories are required. Occasional travel outside of territory to events and trade shows. May be asked to drive a Company vehicle or pull a Company trailer.

Pay Rate

$17.25 per hour.

DE&I and EEOC

Inclusion & Diversity: As a purpose‑led, performance‑driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.