Performance Fitter - Columbus, OH

Callaway Golf Sales Company; United States; On-site; USD 18,752 - 26,708; Part time

Job summary

Callaway Golf Sales Company is seeking a Performance Fitter to conduct product fittings and provide excellent customer experiences at events. This part-time position requires working weekends and setting up marketing displays, actively engaging with customers about product features.

Ideal candidates will have golf knowledge, communication skills, and some retail experience. The role involves physical activity; candidates should be able to lift heavy items and may need a suitable vehicle for transporting equipment.

Qualifications

• Knowledge of golf business and fitting protocols is preferred.
• Must possess excellent communication skills to present ideas effectively.
• Ability to lift up to 60 pounds.

Responsibilities

• Support customer events and deliver outstanding consumer experiences.
• Set up and take down all displays and ensure uniform setup.
• Inventory and update Fit Cart.
• Conduct customer fittings and communicate product features.

Skills

Golf knowledge

Golf club fitting knowledge

Customer service skills

Communication skills

Ability to influence

Education

High school diploma or GED

One year of retail or golf shop experience

Tools

Launch monitor

Job description

Job Overview

The Performance Fitter is responsible for conducting product fitting days, facilitating a great customer experience for a product demo and fitting day from start to finish, and building enthusiasm for our company’s products. The role also requires setting up and taking down marketing and product displays at each event. Incumbent may work an event with the Outside Sales Representative present or independently as directed by the OSR. The Performance Fitter will educate consumers on Callaway Golf and Odyssey products’ features, advantages, and benefits at customer-sponsored events. This is a part‑time and seasonal position with a varied schedule. Must be available to work scheduled weekdays, including weekends during the golf season in the assigned territory. The typical event day is 5–6 hours on a Saturday or Sunday.

Roles and Responsibilities

• Support the goals of the Customer’s event and deliver an outstanding consumer experience.
• Set up and take down all displays and equipment and ensure each event is uniform in setting up per Callaway’s Product Fitting protocol and for the fitting process.
• Ensure that fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at each event.
• Inventory and update Fit Cart.
• Effectively communicate the advantages of the full line of Callaway Golf products to consumers.
• Conduct customer fittings using Callaway’s fitting protocol, launch monitor, and other provided tools.
• Run and train on Odyssey Fits Tool and apply selling techniques.
• Provide personalized product specifications to consumers.
• Communicate with OSR about accomplishments and challenges and share and solicit lessons learned from each event.

Technical Competencies

• Golf knowledge, golf club fitting knowledge, and the use of a launch monitor are preferred.
• Understanding of retail golf business (green grass or off‑course) preferred.
• Must be able to present the Callaway product line fully; knowledge of past Callaway products is preferred.
• Must possess communication skills to present technical ideas and facts to a diverse audience of consumers and customers.
• Excellent customer service and verbal/ written communication skills.
• Able to influence situations and people in a positive manner; demonstrated leadership and professionalism.
• Geographic knowledge of the territory is preferred.
• Must maintain a valid driver’s license and proper insurance for the resident state; driver’s record must meet authorized driver criteria for the company.

Education and Experience

High school diploma or GED. One year of successful retail/golf shop selling experience preferred; Golf club fitting experience preferred.

Physical Requirements

• Ability to lift up to 60 pounds (typically product and equipment).
• Primarily working in an outside environment.
• Preferred to have a vehicle large enough to carry 15–20 golf bags and display tents (an SUV or minivan is preferred).
• Frequent travel within the territory and occasional travel to surrounding territories required.
• May be asked to drive a company vehicle or pull a company trailer.

Pay

$16.50 per hour.

EEOC & DEI

Callaway Golf is an Equal Opportunity Employer. Inclusion & Diversity: As a purpose‑led, performance‑driven company, we celebrate the diversity of our associates and encourage all applicants to bring their authentic selves to work.