Per Diem Security Guard

Lifespan; Providence (RI); On-site; USD 24,796 - 35,817; Full time

Job summary

Brown University Health seeks a Security Officer to protect lives and property on hospital premises, patrol buildings and grounds, and respond to emergencies. You will de-escalate tense situations, report incidents, and maintain confidentiality while assisting staff, patients, and visitors.

The role requires 2–5 years in security or law enforcement, healthcare experience preferred, strong English communication, and the ability to work independently with basic computer skills.

Qualifications

• Two to five (2-5) years of experience in law enforcement, security operations, or a related field is required. Health care setting experience preferred.
• Use or possession of a firearm and/or other weapons is prohibited
• Excellent knowledge of public safety and security procedures/protocols preferred
• Ability to obtain state-required security officer credentials, as needed
• Ability to perform duties independently
• Ability to communicate clearly in English, both verbally and in writing
• Basic computer knowledge; experience with Microsoft Office preferred
• Demonstrated ability to stay calm and competent in high-stress situations
• Ability to maintain patient confidentiality at all times
• Strong customer service skills
• Participate in performance improvement activities

Responsibilities

• Protects life and property of all persons on hospital premises. Deescalates all potentially tense situations and immediately contacts local police prior to any physical altercations.
• Patrols hospital buildings and grounds to prevent fire, theft, and vandalism; reports suspicious activity; investigates accidents, incidents, and criminal acts.
• Secures, locks, and protects hospital buildings and grounds.
• Responds quickly and effectively to emergency and non-emergency situations.
• Assists staff in de-escalation and supports safety of staff.
• Ensures only authorized persons are admitted onto hospital property; assists with inquiries from patients, visitors, or staff.
• Maintains daily activity, incident, lost and found logs; documents accurately.
• Serves on the emergency response team; responds to codes appropriately.
• Reports safety and fire hazards; investigates incidents; communicates with supervisor.
• Supports drills and education initiatives for safety and emergency management.
• Maintains confidentiality of patient information; maintains good rapport with physicians, staff, and vendors.
• May be required to remain on site during emergencies to ensure patient well-being and operations.

Skills

2-5 years security exp

Healthcare setting experience

Clear English communication

Background check clearance

Public safety procedures

Basic computer skills

Calm under pressure

Confidentiality

Customer service

Performance improvement

Education

High school diploma or GED

CPR/CPR certification preferred

Job description

SUMMARY:

Under the general direction of the Security Manager, the Security Officer protects life and property of all persons on hospital premises and patrols hospital buildings and grounds to prevent fire, theft, and vandalism. Secures, unlocks, and protects hospital buildings. Responds to security needs of the hospital personnel, patients, and visitors. Participates in performance improvement activities.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

The core Success Factors include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

RESPONSIBILITIES:

KEY RESPONSIBILITIES:

• Protects life and property of all persons on hospital premises. Deescalates all potentially tense situations. Immediately contacts local police prior to any physical altercations.
• Patrols hospital buildings and grounds to prevent fire, theft, and vandalism. Diligently reports any suspicious activity and investigates accidents, incidents, and criminal acts.
• Secures, locks, and protects hospital buildings and grounds.
• Responds quickly and effectively to emergency and non-emergency situations.
• Assists hospital staff in de-escalation of tense situations and responds immediately to support the safety of staff.
• Ensures only authorized persons are admitted onto hospital property. Assists with inquiries made by patients, visitors, or other employees.
• Maintains current information in daily activity reports/logs, incident reports, lost and found logs, etc.
• Serves as a member of the emergency response team and responds to codes appropriately.
• Reports all safety and fire hazards, investigates incidents of unusual circumstances, and reports all incidents to supervisor.
• Supports all fire/life safety/emergency management drills and education initiatives.
• Documents incident reports in an accurate and timely manner. Follows appropriate investigative procedures.
• Must be able to respond quickly to all areas of the hospital.
• Successfully completes hospital and department specific orientation and ongoing mandatory education requirements in a timely manner.
• Manage access control at various entrances by ensuring all staff, patients, visitors, and vendors are authorized to gain entry for business/service purposes.
• Assists with the operation of security systems: CCTV, access control, and incident reporting.
• Assists in maintaining regulatory requirements, including state and federal regulations.
• Maintains patient confidentiality at all times.
• Maintains a good rapport and a cooperative working relationship with physicians, staff, and vendors.
• Should an emergency situation arise (weather-related or other emergency related events), senior management may require security staff to remain at the hospital in order to ensure the well-being of our patients is uncompromised and hospital operations are uninterrupted. While these situations are unusual and at times unpredictable, our security staff should be prepared to remain on site.
• Remains keenly alert at all times, alerting all employees, patients, and others to possible threats or situations requiring immediate attention.

MINIMUM QUALIFICATIONS:

REQUIRED QUALIFICATIONS:

• Two to five (2-5) years of experience in the field of law enforcement, security operations, or a related field is required. Experience in a health care setting is preferred. Must be able to successfully clear a background check, including a criminal search.
• Use or possession of a firearm and/or other weapons is prohibited
• Excellent knowledge of public safety and security procedures/protocols preferred.?
• Ability to obtain state-required security officer credentials, as needed.
• Ability to perform duties independently.
• Ability to communicate clearly in English, both verbally and in writing.
• Basic computer knowledge and skills required. Experience with Microsoft Office preferred.
• Demonstrated ability to function calmly and competently in high stress situations.
• Ability to display mental and emotional stamina in situations involving death, multiple patients, family members, etc.
• Ability to be honest, alert, and well-disciplined.
• Ability to lift and move up to 100 pounds.
• Proven ability to maintain confidentiality at all times.
• Strong customer service skills.
• Participate in performance improvement activities.

EDUCATION:

• High school diploma or equivalent (GED).
• A current Basic Life Support (CPR) American Red Cross or American Heart Association Provider certification or a CPI certification is preferred.

Pay Range:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

795 Middle Street - 795 Middle Street Fall River, Massachusetts 02721

Work Type:

1500-2330

Work Shift:

Evening

Daily Hours:

Per Diem - As required

Driving Required:

Yes