Per Diem RN | After-Hours TeleTriage (AHTT)

Memorial Sloan Kettering Cancer Center; New Jersey; Remote; USD 25,000 - 234,000; Part time

Job summary

Memorial Sloan Kettering Cancer Center is seeking a Per Diem After-Hours Tele-Triage (AHTT) RN to join our oncology-focused nursing team. The role provides phone-based triage for home-based patient concerns, assessing urgency and guiding next steps in care.

Responsibilities include collaborating with the on-call provider, directing patients to appropriate care settings, educating patients and caregivers, and documenting care interactions in the MSK medical record.

Qualifications

• RN must be graduated from an accredited nursing program (ADN or BSN).
• New York or New Jersey RN license required; second state license must be obtained if selected for the role.
• Minimum 1.5 years of RN experience required.
• Oncology office practice experience highly preferred.
• Comfort with technology and electronic medical record documentation.

Responsibilities

• Triage and manage oncology patient symptoms via telephone and electronic platforms.
• Use clinical judgment to determine the appropriate level and site of care.
• Collaborate with the on-call provider based on assessment and patient need.
• Direct patients to the appropriate care setting, including MSK Symptom Care Clinics, Urgent Care Center, Shared Care–supported hospitals, or the local Emergency Department.
• Serve as a clinical resource to patients and caregivers through guidance and education.
• Support departmental initiatives and new workflows to improve care coordination.
• Advocate for patients and caregivers by anticipating needs, removing barriers, and ensuring timely follow-up.
• Document all clinical interactions clearly and succinctly to support continuity of care.

Skills

Phone-based triage

Oncology nursing

Clinical judgment

Communication

Patient education

EMR proficiency

Adaptability

Education

ADN or BSN

Tools

EMR systems

Telephone triage tools

Job description

About Us:

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe.

Exciting Opportunity at MSK: We are looking for an Per Diem AHTT RN to join our organization. The After-Hours Tele-Triage (AHTT) Nursing Team provides phone-based triage for MSK oncology patients in the home setting. Nurses assess the urgency and severity of patient concerns and determine the appropriate next step in care. This may include providing self-care advice, directing patients to an MSK Symptom Care Clinic or Urgent Care Center, or advising evaluation at a local Emergency Department, including MSK Shared Care–supported hospitals. Using oncology expertise and strong clinical judgment, the AHTT RN addresses immediate patient needs, communicates clearly with patients and caregivers, collaborates with the on-call provider as needed, and documents care in the MSK medical record. This is a Per Diem Dayshift Weekend position.

Role Overview:

• Triage and manage oncology patient symptoms via telephone and electronic platforms
• Use clinical judgment to determine the appropriate level and site of care
• Collaborate with the on-call provider based on assessment and patient need
• Direct patients to the appropriate care setting, including MSK Symptom Care Clinics, Urgent Care Center, Shared Care–supported hospitals, or the local Emergency Department
• Serve as a clinical resource to patients and caregivers through guidance and education
• Support departmental initiatives and new workflows to improve care coordination
• Advocate for patients and caregivers by anticipating needs, removing barriers, and ensuring timely follow-up
• Document all clinical interactions clearly and succinctly to support continuity of care

Key Qualifications:

• Graduation from an accredited nursing program (ADN or BSN) required
• NY or NJ RN license required; second state license must be obtained if selected for the role
• Minimum 1.5 years of RN experience required
• Medical Oncology Office Practice experience highly preferred
• Comfort with technology and electronic medical record documentation

Core Skills:

• Experienced in caring for patients with a wide range of oncology diagnoses
• Calm, decisive, and able to think critically in time-sensitive situations
• Comfortable building rapport with patients and caregivers over the phone
• A clear and confident communicator, both verbally and in writing
• Skilled at patient and caregiver education
• Resilient, adaptable, and able to manage high acuity calls independently
• Passionate about patient advocacy and patient-centered care

Additional Information:

Schedule: Per Diem Saturday and Sunday Day Shifts, with rotating coverage during holiday office closures

• 11.5-hour shifts
• Start times vary between 8:00am and 11:00am
• 4-5 shifts per month strongly preferred based on current departmental need

Location: Remote

Pay Range: $18.00 - $170.00FSLA Status: Non-Exempt

Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.