Per Diem Phlebotomist - Post Office Square

Optum; Boston (MA); On-site; USD 22,248 - 39,674; Part time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase and 401(k)

Job summary

A healthcare company in Boston seeks a Lab Associate responsible for collecting blood and non-blood specimens while ensuring patient safety and accuracy in reporting. Primary tasks include performing venipuncture and processing laboratory specimens. The position requires a High School Diploma or GED, with preferred qualifications such as phlebotomy training and experience. Benefits include a comprehensive package and competitive hourly pay ranging from $16.15 to $28.80, with a focus on flexibility and patient care.

Qualifications

• Ability to collect blood specimens using various techniques.
• Experience in conducting laboratory tests and adhering to safety protocols.
• Strong verbal and written communication skills.

Responsibilities

• Collect blood and non-blood specimens from patients.
• Assemble collection equipment and verify test requisition accuracy.
• Perform blood tests and ensure compliance with safety protocols.

Skills

Phlebotomy techniques

Communication skills

Interpersonal skills

Customer service orientation

Education

High School Diploma or GED

Tools

Lab Information Systems (LIS)

Electronic Medical Records (EMR)

Job description

Join our Laboratory team as a Lab Associate, responsible for collecting blood and non‑blood specimens, processing samples, and ensuring accurate reporting. You will work in a clinical setting with a focus on patient safety and quality outcomes.

Position Details

• Location: 147 Milk St. Boston, MA 02109 (Post Office Square)
• Secondary Location: 142 Berkley St. Boston, MA 02116 (Copley)
• Department: Laboratory
• Schedule: Per Diem; availability Monday - Friday 7:45 am - 7 pm when called in.

Primary Responsibilities

• Collect blood specimens using venipuncture, finger stick, and heel stick
• Collect non‑blood specimens such as urine, sputum
• Verify test requisition or label for accuracy and resolve discrepancies
• Assemble collection equipment (tourniquet, needles, disposable containers, etc.)
• Verify patient identity and communicate with patients to allay fear of the procedure
• Perform venipuncture: apply tourniquet, locate vein, swab, insert needle, withdraw, apply treatment, label and store blood container
• Accession and process specimens for laboratory testing
• Record requests for collections, answer general questions, take messages or route calls
• Perform waived or moderately complex tests (e.g., bacterial overgrowth) using test kits or lab instruments; conduct preventive maintenance, troubleshooting, and calibration; know reagent stability, storage, and quality control
• Participate in proficiency testing and follow quality control procedures before reporting results
• Contribute to general laboratory functions, attend staff meetings and training sessions
• Maintain neat and clean work area and restock supplies
• Perform receptionist duties including greeting patients, reviewing request sheets, providing instructions, and answering questions
• Execute computer functions related to specimen processing
• Record daily specimen volumes, maintain supplies of questionnaires, and manage filing
• Assist in training student interns and new employees
• Assist in other clinical areas with specimen processing and testing procedures as assigned
• Adhere to all laboratory policies and review them annually
• Communicate clearly with coworkers, medical staff, and supervisors about workflow or technical issues
• Adhere to PPE and hand‑washing protocols when handling biohazards
• Use safety devices for sharps per established procedures
• Ability to obtain specimens from all ages

Required Qualifications

• High School Diploma or GED (or higher)

Preferred Qualifications

• Graduation from a Phlebotomy Technical Training Program
• Phlebotomy Technician (PBT) certification
• Previous phlebotomy experience or equivalent externship
• American Heart Association Basic Life Support (BLS)
• Medical terminology knowledge (≤ 1 year experience)
• Proficiency in Lab Information Systems (LIS) and Electronic Medical Records (EMR)
• Excellent verbal and written communication skills
• Strong interpersonal skills and customer‑service orientation

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase and 401(k) contribution
• Hourly pay range $16.15 to $28.80

We comply with all minimum wage laws and offer benefits subject to eligibility requirements.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

UnitedHealth Group is a drug‑free workplace; candidates must pass a drug test before employment.