PEP BOYS – Automotive Assistant & Service Managers

MavisTire; Brandywine (MD); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Weekly pay

Weekly incentive

Insurance (medical, dental, vision)

401(k) with employer match

Paid vacation, PTO, and holidays

Life insurance

Training and development

Team environment

Career growth opportunities

Job summary

Mavis Tire is hiring Automotive Assistant Managers and Service Managers for its service centers in the Walford, MD area. The roles involve supporting store operations, coordinating mechanics, and ensuring quality service with a focus on customer satisfaction.

The company emphasizes weekly pay, incentives, and career growth opportunities within a large national network. As part of the Mavis family, you will join a team that values safety, efficiency, and strong customer service.

Qualifications

• At least 18 years old and legally eligible to work in the United States.
• 1 year of experience and/or training in automotive parts or tire sales, automotive repair and maintenance, or an equivalent combination of education, training, and experience.
• Strong customer service and communication skills.
• Able to thrive in a fast-paced, team-oriented environment.

Responsibilities

• Assists with day-to-day store operations and supports the Store Manager.
• Schedules and coordinates mechanics and technicians.
• Manages outside orders and service workflow to ensure timely service.
• Helps ensure quality and timely completion of customer vehicles.
• Supports policies, procedures, and safety standards; delivers excellent customer experience.

Skills

Customer service

Communication

Teamwork

Sales

Leadership

Job description

PEP BOYS / Mavis Tire - Automotive Assistant & Service Managers

Competitive Weekly Pay + Weekly Incentive Compensation | Full-Time | Career Growth Opportunities

Pep Boys is now part of the Mavis Tire family -- and we're growing our team!

We're looking for experienced, full-time Automotive Assistant Managers and Service Managers to join Team Mavis at our automotive service, repair, and tire sales centers in the Walford, MD area.

If you have automotive experience, strong customer service skills, and are ready to take the next step in your career, we want to hear from you. As part of the Mavis family, you'll join the nation's largest automotive service organization, with more than 4,000 locations and opportunities to grow your career.

About the Assistant Manager Position

As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.

Responsibilities include:

• Supporting efficient, safe, and effective store operations
• Scheduling and coordinating Mechanics and Technicians
• Managing outside orders and service workflow
• Ensuring quality and timely completion of customer vehicles
• Helping enforce company policies, procedures, and safety standards
• Supporting the team in delivering an excellent customer experience

About the Service Manager Position

As a Service Manager, you'll combine automotive knowledge, customer service, and sales skills to help customers make informed decisions about their vehicles while keeping the service operation running efficiently.

Responsibilities include:

• Assisting customers with tire selections and automotive service needs
• Recommending necessary undercar repairs and maintenance
• Coordinating the workflow of Mechanics and Technicians
• Staging and monitoring vehicle repair and maintenance work
• Communicating repair recommendations and services clearly to customers
• Supporting sales initiatives while delivering excellent customer service
• Ensuring repairs and services are completed accurately and on time

Why Join Team Mavis?

At Mavis, we know great leaders drive great teams. We offer:

• Competitive weekly pay
• Weekly incentive compensation
• Medical, dental, and vision insurance
• 401(k) retirement savings plan with employer match
• Paid vacation, PTO, and holidays
• Life insurance
• On-the-job training and development
• A stable, team-oriented work environment
• Opportunities for career growth and advancement

Qualifications

To be eligible for an Automotive Assistant Manager or Service Manager position, you must:

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Have at least 1 year of experience and/or training in automotive parts or tire sales, automotive repair and maintenance, or an equivalent combination of education, training, and experience
• Have strong customer service and communication skills
• Be comfortable working in a fast-paced, team-oriented environment

Mavis is an Equal Opportunity Employer.