People Technology Analyst

JD Sports North America; Indianapolis (IN); On-site; USD 70,000 - 95,000; Full time

Job summary

The Finish Line, Inc. is seeking a People Technology Analyst in Indianapolis to manage Workday HCM modules, perform configurations, and support reporting and data integrity. You will partner with HR and IT to implement improvements and ensure system readiness.

Ideal candidates have 2–4 years of HRIS experience, solid Workday knowledge, and a proactive approach to problem solving. Some travel may be required, and the role focuses on delivering end-user value and process standardization.

Qualifications

• Bachelor's degree in a related field and 2–4 years of related HRIS experience or equivalent
• Experience in Workday HCM, Security, Business Processes, Configuration, and Integrations preferred
• Knowledge of HR processes and terminology to deliver on business objectives

Responsibilities

• Configure, maintain, and support Workday HCM modules (Core HCM, Recruiting, Time, Learning)
• Execute configuration rules, security assignments, and data loads
• Troubleshoot issues, manage incidents, and perform reporting and data extractions

Skills

HRIS

Workday

Analytical thinking

Cross-functional collaboration

Process improvement

Education

Bachelor's degree in related field

Tools

Workday HCM

Excel

Sheets

BI tools

Google Suite / Microsoft Suite

Job description

The People Technology Analyst is a key technical role that lives within the JD North America People Regional Business Services model. The Regional Business Services function is responsible for supporting all US businesses within the JD Group, including JD Sports, Finish Line, Finish Line Macy’s, Shoe Palace, Nice Kicks, Downtown Locker Room (DTLR), and Hibbett. This role executes HRIS (Human Resources Information Systems) duties; primarily Workday products, technology, and strategy execution with strong systems knowledge, cross-functional partnerships, and being an advocate for the end user. The People Technology Analyst aids in implementation, business processes, process improvement, feature enhancements, security administration, and reporting that lead to a more effective and efficient organization. This individual should effectively exhibit JD Finish Line’s core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do while performing the following main duties:

• Configure, maintain, and support Workday HCM modules (Core HCM, Recruiting, Time, and Learning)
• Execute business process configurations, condition rules, calculated fields, and security assignments
• Troubleshoot and resolve system issues, defects, and user-reported incidents in a timely manner
• Support mass data loads (EIBs), data corrections, and system updates
• Serve as a Tier 2 escalation point for complex system and process issues
• Analyze root causes and implement long‑term fixes vs temporary solutions
• Monitor ticket trends to proactively identify systemic issues or training gaps
• Identify opportunities to improve system functionality, streamline workflows, and reduce manual effort
• Support the execution of process standardization across fascias
• Document and maintain standard operating procedures (SOPs)
• Identify repetitive tasks that can be automated or enhanced through technology
• Maintain high standards of data accuracy and integrity within Workday
• Perform data audits, reconciliations, and validation checks
• Support reporting needs by building and maintaining Workday reports, Dashboard, and Data extracts
• Participate in Workday bi-annual release cycles (R1/R2)
• Execute functional testing, regression testing, and defect tracking
• Validate system changes and ensure business readiness prior to deployment
• Support documentation of test scripts and results
• Provide day-to-day guidance to HR users and business stakeholders
• Maintain accurate documentation for Configuration, Business processes, Known issues, and resolutions
• Stay current on Workday functionality, release, and best practices
• Other duties and projects as assigned

Required Education and/or Experience:

• Bachelor's degree in a related field and at least 2-4 years of related HRIS experience, or equivalent education and/or experience.
• Experience in systems management and reporting tools, ideally within the Workday HCMS, is required.
• Knowledge of HR processes and terminology to understand and deliver upon business objectives must be present.

Required Computer and/or Technical Skills:

• Should have basic to intermediate knowledge and abilities with Google Suite or Microsoft Suite; intermediate to advanced knowledge of Excel/Sheets and BI tools.
• Experience with Workday HCM, Security, Business Processes, Configuration, and Integrations.
• Experience preferred, but not required, in Workday modules such as Recruiting, Expense, Performance Management, Payroll, Benefits, and Compensation Management.

Physical Demands:

• Sit for more than 6 hours per shift
• Use hands to touch, handle, feel and type
• Reach with hands and arms
• Talk and/or hear
• Walk or move from one location to another
• Periodically may need to climb, balance, stoop, kneel, or crouch
• Lift and/or move from 10 pounds occasionally

Punctuality and regular attendance consistent with the company’s policies are required for the position.

The average work week is 40-50 hours, which can vary depending on business need. The work environment for this position is a moderately noisy office setting. Travel may be required occasionally, likely no more than 10% of time.

The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.

This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.

EEO Statement:

The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.

The global leader in sports fashion, JD Group offers a world of choices across our portfolio of brands. With opportunities at our corporate offices in Indianapolis, IN and Boulder, CO, our distribution and call center, as well as 900+ stores across the nation, JD offers the possibility for infinite growth.

At JD, our commitment to Diversity & Inclusion is louder than words. As part of JD’s commitment to creating a more diverse, equitable, & inclusive organization, we established voluntary, employee-led, Employee Resource Groups to support our Diversity & Inclusion mission and goals. We have also established a D&I Council composed of individuals throughout the company who are committed to creating an inclusive workplace where individuals of all races, genders, and backgrounds are free to be their authentic selves. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

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