People Success (HR) Operations Coordinator

LendingClub; Lehi (UT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) match

Wellness programs

Flexible time off

Parental leave

Job summary

Happen Bank invites applications for a People Success Operations Coordinator to support core HR operations. The role emphasizes confidentiality, accuracy in onboarding, one-time payments, and employee transitions, across cross-functional teams.

The ideal candidate has 1–2 years in admin/HR, strong Excel skills, and experience with HRIS like Workday or ADP. A hybrid in-office schedule in Lehi supports collaboration within our People Operations team.

Qualifications

• 1-2 years of admin/HR experience or equivalent work experience.
• Proficiency in Excel (formulas, VLOOKUP, pivots) and MS Office.
• Experience with HRIS systems (Workday, ADP) preferred.
• Excellent written and verbal communication; able to interact with employees at all levels.

Responsibilities

• Coordinate onboarding in Workday for employees at all levels; track task completion and escalate non-standard situations.
• Present New Hire Orientation sessions and manage logistics.
• Support data integrity across HR systems and conduct monthly SOX audits.
• Process lifecycle transactions including onboarding, one-time payments, severance, and separations.
• Maintain documentation of People Operations processes and review background checks.
• Follow compensation control measures and validation protocols for special payments.
• Build relationships with internal stakeholders and external vendors to ensure smooth operations.
• Respond to employee inquiries and agency requests with timely, accurate information.

Skills

Excel

Microsoft Office

Communication skills

Confidentiality

Detail-oriented

Education

Bachelor’s degree in a related field

Tools

Workday

ADP

Job description

Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.

About the Role

The People Success Operations Coordinator provides essential coordination and support for core human resource operations. This role requires strong attention to detail, the ability to follow established procedures, and maintaining confidentiality while executing HR processes. This position executes routine tasks across various People Operations areas, including, but not limited to, new hire onboarding, one-time payment processing, and supporting employee transitions. Working with cross-functional teams, the coordinator will also need to follow established protocols to ensure compliance with Federal, State, and City regulations.

What You'll Do

• Coordinate the new hire process workflow, including processing onboarding in Workday for employees at all levels, tracking completion of required tasks, and escalating non-standard situations.
• Present regular New Hire Orientation sessions, managing logistics, setup, and participant tracking.
• Support data integrity across HR systems, including conducting monthly SOX audits.
• Execute and monitor employee lifecycle transactions and implement improvements for processes including onboarding, one-time payments, severance, and separations.
• Maintain documentation of People Operations processes.
• Review background checks using established criteria and guidelines, escalating any concerns or exceptions.
• Follow control measures for compensation administration, including validation protocols for one-time payments and severance calculations.
• Build and maintain effective working relationships with internal stakeholders and external vendors to ensure smooth operations.
• Evaluate and respond to employee inquiries and external agency requests, applying People Operations knowledge to provide accurate and timely solutions.

About You

• 1-2 years of experience in administration or HR, with a bachelor’s degree in a related field of study; or equivalent work experience.
• Proficiency in Excel (basic formulas, VLOOKUPs, pivot tables, data entry) and Microsoft Office Suite.
• Demonstrated ability to follow directions and established procedures.
• Experience with HRIS systems, such as Workday, ADP, or similar platforms preferred.
• Excellent written and verbal communications, with ability to effectively interact with employees at all levels.
• Detail-oriented with the ability to manage multiple tasks.
• Proven track record of managing confidential information with discretion and maintaining appropriate controls.
• Familiar with understanding HR processes.
• Proactive problem-solving approach with ability to anticipate needs and implement solutions.

AI tools are already part of how you navigate the world — you use them to research, write, problem-solve, and learn faster. You're ready to bring that same instinct to your work at Happen Bank and curious about how those habits translate into your work. We want to learn from what you already know.

Work Location

Lehi. The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. Happen Bank offers relocation, based on actual job level.

Time Zone Requirements

Local hours (MT). While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements

As needed travel to Happen Bank offices and/or other locations, as needed.

Compensation

The target hourly range for this position is $20-23/hr. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes:

• Medical, dental and vision plans for employees and their families.
• 401(k) match.
• Health and wellness programs.
• Flexible time off policies for salaried employees.
• Up to 16 weeks paid parental leave and more.

Equal Opportunity Employer

Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [e-mail].

Notice on AI Tool Use

For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process. You will have the opportunity to opt out of recording, transcription, and summarization prior to any scheduled interviews. We will not discriminate against you if you choose to opt out. During the interview, we will collect the following categories of personal information from or about you: contact information, identifiers, professional and employment-related information, sensory information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment. We will only share your interview, transcription, or summary with persons whose expertise or technology is necessary to process your application, evaluate your fitness for a position, and administer or support the tool. We will not sell your personal information or disclose it to any third party for their marketing purposes. For more information about how we will handle your personal information, please refer to our Privacy Disclosure. We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision.

Company Mission

Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.