People Services Team Coordinator (Fixed Term)

Cloudflare; United States; Remote; USD 45,000 - 75,000; Full time

Job summary

An innovative and socially responsible technology company is seeking an entry-level People Team Services Coordinator. This role focuses on processing HR transactions and supporting employee onboarding to ensure compliance and a positive experience. Join a diverse and inclusive team dedicated to building a better Internet, where your contributions will have a meaningful impact. You'll work in a dynamic environment, collaborating with various departments to enhance operational excellence and employee satisfaction. If you're eager to develop your skills and grow in your career, this opportunity is perfect for you.

Qualifications

• Entry-level role focusing on HR transactions and onboarding.
• Requires strong communication and organizational skills.

Responsibilities

• Process global employee lifecycle transactions ensuring compliance.
• Maintain data integrity across People/Payroll systems.
• Respond to employee inquiries regarding HR activities.

Skills

HRIS & ATS systems

Verbal and written communication

Detail-oriented

Excel/Google Sheets

Organizational skills

Problem-solving

Time management

Adaptability

Workday Experience

Job description

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: Lisbon, Portugal

This is a 12-month fixed term contract.

About Us:

Cloudflare is a global leader in security with a focus on innovation, growth, and employee engagement. We’re committed to creating a work environment where every individual can thrive, feel supported, and contribute to the company’s success. We are looking for an entry-level People Team Services Coordinator to focus on processing global employee HR transactions for onboarding, basic compliance documentation and performing ad hoc auditing tasks for our organization to continuously improve our programs and ensure employees have a positive and impactful start to their careers with us.

About The Team:

Our focus is getting the best people to work at Cloudflare and then allowing them to do their best work. We are looking for an energetic and motivated People Services Team Coordinator who’s ready to help a rapidly growing organization scale with efficiency and operational excellence on the People Experience Team. The main function of the People Experience Team is to create and deliver a seamless and positive employee experiences. The People Experience team delivers employee support, operational excellence and compliance.

About the Role:

This is expected to be a year-long project to focus on processing employee documents during onboarding to ensure global compliance and provide employee support including conducting visual identification, auditing, manual data entry, processing sensitive materials, and data auditing.

Responsibilities

• Process global employee lifecycle transactions such as onboarding, transfers, organizational changes, and offboarding and ensuring high levels of compliance.
• Maintain people data across People/Payroll systems and implement steps to ensure 100% data integrity, performing regular and ad hoc data audits.
• Receive and respond to global employee inquiries regarding People and Payroll activities. Escalate issues to tier 2 subject matter experts as needed.
• Act as a liaison on behalf of the employee and the People/Payroll departments to resolve issues.
• Work autonomously and efficiently to ensure success of HR projects and operations
• Utilize a professional and quality-focused approach to handle inquiries, ensuring confidentiality and protection of sensitive employee information.
• Create and manage employee files and People/Payroll records, ensure all necessary documentation is captured and held in the appropriate places.
• Help implement any necessary process changes and records administration to support compliance regulations.
• Support the People Team with ongoing maintenance of electronic employee records and routine audits and other activities as required

Skills/experience

• Experience with HRIS & ATS systems
• Excellent verbal and written communication skills
• Highly detailed and process oriented
• Comfortable with large data sets and strong Excel/Google Sheets skills
• Strong organizational, problem-solving and time management skills
• Adaptability in a dynamic, fast-paced environment
• Workday Experience required

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [e-mail] or via mail at 101 Townsend St. San Francisco, CA 94107.

About the company

Cloudflare, Inc. is an American web infrastructure and website security company that provides content delivery network services, DDoS mitigation, Internet security, and distributed domain name server services.