People Services Specialist, Tier 2 Program Operations

Fortune Brands Innovations, Inc.; Deerfield (IL); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health plans

401(k) with company contribution

Flexible time off

Adoption benefits

Product discounts

Employee Resource Groups (ERGs)

Job summary

Fortune Brands Innovations, Inc. is seeking a People Services Specialist for Tier 2 Program Operations in Deerfield, IL.

You’ll support HR operations, administer programs, audit data, and drive continuous improvement with HR partners. This hybrid role involves Workday transactions, data governance, documentation, and collaboration across Finance and Legal to ensure data accuracy, compliance, and a great associate experience.

Qualifications

• High school diploma or GED equivalent.
• Minimum two (2) years experience supporting HR Shared Services or HR Operations.
• Experience using Workday or similar HRIS to process transactions.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Experience with business systems to manage data and improve efficiency.
• Customer service experience and strong written and verbal communication.
• Ability to work in a fast-paced environment with deadlines and priorities.
• Ability to maintain confidentiality and discretion.

Responsibilities

• Support specialized HR programs and employee lifecycle processes.
• Execute Workday transactions and data changes with accuracy and governance.
• Collaborate with People Services Supervisor and HR partners on escalated issues.
• Conduct audits and data validations to ensure compliance and quality.
• Create and maintain SOPs, job aids, and process documentation.
• Support HR technology enhancements, testing, and reporting.
• Serve as a subject matter resource for assigned programs and processes.

Skills

Customer service

Communication

Attention to detail

Problem solving

Confidentiality

Team collaboration

Education

High school diploma or GED

Tools

Workday

Microsoft Office

Job description

Company Description

Fortune Brands Innovations is an industry-leading home, security and digital products company. We’re advancing exciting innovations across our portfolio, which includes: Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Company Description

Fortune Brands Innovations is an industry-leading home, security and digital products company. We’re advancing exciting innovations across our portfolio, which includes: Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.
At Fortune Brands, we’re building something big. We’re advancing exciting innovations in all of our products and processes. We’re delivering trust, dependability, sustainability, and style. To make it all happen, we’ve transformed our workplace into an environment where smart, ambitious people have the support to reach their fullest potential.
When you join Fortune Brands, you become part of a high-performing team empowered to think big, learn fast and make bold decisions. We support an inclusive culture where everyone is encouraged be their authentic selves, and where our differences and unique perspectives are a key strength.
Explore life at Fortune Brands here.

Job Description

What you will do:
As a People Services Specialist for Tier 2 Program Operations you will support the delivery of HR operations through program administration, data governance, auditing, process execution, and continuous improvement initiatives. Working closely with HR Business Partners, Centers of Excellence, Legal, managers, and associates, you will help ensure the accuracy, integrity, and compliance of employee data and HR transactions.
In addition, you will contribute to projects and initiatives that enhance data quality, strengthen operational controls, improve HR systems, and streamline processes. Your work will play an important role in advancing efficient, scalable, and compliant HR operations across the organization.

Position location

Deerfield, IL - Hybrid (Flexibility to work from home Mondays and Fridays)

• Support specialized HR programs and employee lifecycle processes, including internal mobility, organizational changes, immigration tracking, severance, and other operational initiatives.
• Execute Workday transactions and data changes, ensuring accuracy, compliance, data integrity, and adherence to established HR processes and governance standards.
• Collaborate with the People Services Supervisor to research and resolve escalated HR process, data, and system issues, partnering with HR Business Partners, Centers of Excellence, Legal, managers, and associates as needed.
• Conduct audits, data validations, and process reviews to maintain compliance, identify risks, and promote data quality across HR systems and processes.
• Create and maintain SOPs, job aids, process documentation, and operational resources to support consistent execution and knowledge sharing.
• Support HR technology enhancements, testing, reporting, and continuous improvement initiatives that increase efficiency, strengthen controls, and improve associate experience.
• Serve as a subject matter resource for assigned programs and processes while collaborating with stakeholders to support effective, scalable, and compliant HR operations.

Qualifications

What you bring:

• High school diploma or GED equivalent
• Minimum two (2) years experience supporting HR Shared Services, HR Operations, employee lifecycle administration, or similar service delivery environments
• Experience using Workday or a a similar HRIS platform to process transactions, maintain employee data, and support HR operations
• Highly proficient in Microsoft Office Suite, including Word, Excel (VLOOKUP, pivot tables, etc.), PowerPoint, Outlook, Teams, and cloud-based file-sharing platforms
• Demonstrated experience using business systems, digital tools, and technology platforms to manage work, maintain data, support processes, and improve efficiency.
• Demonstrated customer service experience and effective written and verbal communication with internal and external stakeholders
• Experience working in a fast-paced environment requiring attention to detail, process execution, troubleshooting, appropriate issue escalation, follow-through and management of competing priorities to meet deadlines and service level expectations
• Ability to maintain confidentiality and discretion

Preferred Qualifications

• Experience supporting HR data governance, auditing, reporting, and/or process improvement initiatives, strongly preferred
• Experience with US immigration or mobility processes, including coordination of employment-based visa and green card cases, partnership with immigration counsel, and compliance tracking

Additional Information

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $40,000 USD - $65,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.
At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.
Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water, outdoors and security. The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability. To learn more, visit our website at fbin.com.

Equal Employment Opportunity

Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations

Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [e-mail] and let us know the nature of your request along with your contact information.