People Programs Lead

chainalysis-careers; New Hampshire; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Diversity and inclusion initiatives

Job summary

The People Operations and Technology team at Chainalysis is seeking a candidate to manage core operational programs, drive employee lifecycle processes, and optimize workflows. Ideal applicants will bring 4–6 years of experience in HR Operations and demonstrate strong program management skills.

Chainalysis is dedicated to leveraging AI for operational efficiency, making this position critical for enhancing the employee experience.

Qualified candidates should possess strong communication and documentation skills, with the ability to foster cross-functional partnerships and improve processes. Join us and help shape the next era of AI-driven intelligence!

Qualifications

• 4-6 years of experience in People (HR) Operations or a similar program management role.
• Strong program and project management skills with a proven ability to manage multiple workstreams.
• Excellent documentation, communications, and knowledge management skills.

Responsibilities

• Own and drive core operational and employee lifecycle programs.
• Lead end-to-end program and project management across multiple initiatives.
• Identify and implement opportunities for operational excellence.

Skills

Program and project management

Operational excellence

Documentation skills

Communication skills

Process improvement

AI and automation leveraging

Cross-functional partnership

Education

4–6 years experience in HR Operations or program management

Tools

Confluence

Workday

Slack

Google Workspace

Job description

The People Operations and Technology team at Chainalysis is focused on building a seamless, scalable, and data-driven employee experience. We sit at the center of the People team, enabling the business through thoughtful system and process design, automation, and insights.

Our mission is simple: make it easy for employees, managers, and leaders to get what they need, when they need it, through intuitive systems and reliable data. We’re increasingly leveraging AI and agentic workflows into how the People team operates to eliminate manual work, accelerate decision-making, and reimagine how the People programs are designed and delivered to the business.

In this role, you’ll:

• Own and drive core operational and employee lifecycle programs from onboarding to off-boarding
• Lead end-to-end program and project management across multiple concurrent initiatives, stakeholders, and timelines, ensuring high quality delivery and execution
• Redesign and scale manual processes (e.g., probation period management) using automation, AI, and agentic workflows
• Identify and implement opportunities to drive operational excellence and consistency across People programs and processes
• Build and maintain the People team's internal knowledge base as a reliable, self‑service resource
• Support compliance and audit readiness, including SOC 2, regulatory requirements, and the employee handbook
• Partner cross‑functionally to drive key People initiatives (e.g., performance enablement) from concept through execution
• Develop and maintain standard operating procedures (SOPs), playbooks, and process documentation for all core People workflows
• Track and report on key People metrics (e.g., eNPS, time‑to‑productivity) to drive data‑informed improvements

We’re looking for candidates who have:

• 4–6 years of experience in People (HR) Operations or a similar program management role
• Strong program and project management skills with a proven ability to manage multiple workstreams, stakeholders, and deadlines simultaneously
• Excellent documentation, communications, and knowledge management skills, with experience maintaining internal knowledge bases (e.g., Confluence) across audiences
• Strong process improvement mindset, with demonstrated success in identifying inefficiencies and implementing scalable solutions
• Hands‑on experience leveraging AI, automation, or agentic tools to redesign workflows and improve operational efficiency
• Experience supporting compliance programs and audits (e.g., SOC2, worker classification, etc.), including evidence gathering and control documentation
• Track record of building strong cross‑functional partnerships (e.g., Talent Acquisition, Legal, Finance, BizTech)

Nice to have experience

• Familiarity with the technologies we use (see below) from an end‑user or process perspective
• Exposure to HR compliance across multiple jurisdictions (US, UK, EMEA, APAC)
• Experience working in a multi‑national, high‑growth technology or startup environment
• Project management certification (PMP, CAPM), HR certification (SHRM, PHR), or equivalent training

Technologies we use

• Workday
• Ashby
• Atlassian
• Slack
• Google Workspace
• ADP
• Activpayroll
• Deel
• Okta
• Internal AI tools (emerging)

AI at Chainalysis

AI is not a feature at Chainalysis – it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we’re built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world’s most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI‑driven intelligence – and we expect everyone here, regardless of role, to be an active part of it.

AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment – but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.

About Chainalysis

Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real‑world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry’s most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.

You belong here.

At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don’t hesitate to let us know. You can learn more here. We can’t wait to meet you.